About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Join Business & Private Bank and help deliver our growth ambitions by backing Australian businesses and private clients with the insights, solutions and support they need to move forward. We play a critical role in delivering the ANZ 2030 Strategy and you’ll be part of a team guided by our values to put customers first, deliver with excellence, own the outcome and work as one.

About the Role

This is an exciting opportunity to join a high-performing Business & Private Banking team as a Business Banking Manager, supporting a premium broker portfolio.

You will manage a team-based portfolio of small business customers, working across a blend of inbound demand and structured outbound engagement. With a strong focus on relationship growth, retention, and customer outcomes, you’ll partner closely with internal stakeholders to deliver tailored banking solutions.

Banking is evolving—and so are we. This role offers a great platform to build your career, deepen your expertise, and make a meaningful impact for customers and the broader business.

Role Type: Permanent

Location: 839 Collins Street, Docklands VIC 3008

Work Hours: Full-time

What will your day look like?

As a Business Banking Manager, you will:

• Manage and grow a portfolio of small business customers, with a focus on retention and value creation
• Engage customers through a mix of high-volume inbound and structured outbound activity
• Build trusted relationships by understanding customer ambitions and delivering tailored solutions
• Identify growth opportunities and support customers to achieve their business goals
• Collaborate closely with Lighthouse, CSO, and enablement teams to deliver seamless outcomes
• Maintain a strong working knowledge of the ANZ product suite to recommend appropriate solutions
• Contribute to a high-performing, collaborative team culture
• Deliver against balanced scorecard targets, including customer, risk, and growth metrics

What will you bring?

To grow and be successful in this role, you will ideally bring the following: 

• Relationship Management: Proven ability to build and deepen customer relationships, influencing outcomes that create mutual value
• Portfolio Management: Experience managing and prioritising a customer portfolio in line with performance and risk objectives
• Customer Solutioning: A customer-first mindset, with the ability to identify needs and recommend fit-for-purpose solutions
• Credit Capability: Understanding of credit assessment, risk management, and lending structuring within policy frameworks
• Data & Insight: Ability to interpret data and translate insights into actionable opportunities

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you. 

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 118660 .
 

Job Posting End Date

06/07/2026, 11.59pm, (Melbourne Australia)