About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

The Non-Financial Risk (NFR) Business Analyst supports the Talent & Culture function in uplifting NFR through the PACT program by delivering priority activities under the Court Enforceable Undertaking. The role translates the program activities into clear requirements that are fit for purpose for Talent & Culture through delivery plans and adoption activities that embed sustainable NFR practices across the division.

Scope includes business analysis, change impact assessment, procedure and training development, data uplift and migration, business readiness, change management and communications to support implementation and transition into BAU.

To be successful in this role, we need a passionate risk professional that wants to be part of changing our risk maturity, capability and application of risk management activities in Talent & Culture.

Role Type: Permanent 
Role Location: Melbourne, Sydney or Brisbane 
Work Hours: Full Time

What will your day look like?

As a Business Analyst, you are accountable for: 

• Role modelling the change and uplift required across Talent & Culture and Enterprise ANZ
• Conducting business analysis and change impact assessments for program deliverables; translating outcomes into clear requirements, delivery plans, stakeholder maps and working group updates.
• Supporting uplift of Talent & Culture NFR processes and procedures to align with program requirements and risk management expectations.
• Building and delivering end‑to‑end adoption plans (communications, training, engagement and readiness) to ensure change is implemented and sustained.
• Supporting implementation of process changes, including transition planning and embedding into BAU.
• Coordinating across program streams (change management, business readiness, communications, data uplift and migration) to manage dependencies and delivery risk.
• Facilitating and documenting workshops and business discussions; capturing decisions, actions and outcomes.
• Preparing high‑quality change artefacts and communications for senior stakeholders and governance forums.
• Establishing feedback loops, readiness checks and sustainability reviews to monitor adoption and effectiveness over time.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

You bring a mix of risk, change and delivery capability, with strong stakeholder management and clear communication.

• Experience in operational risk, compliance, or non‑financial risk programs and within the three lines of defence.
• Strong problem‑solving skills; able to work autonomously and persistently through ambiguity and complexity.
• Ability to deliver to deadlines under competing priorities, with disciplined planning and follow‑through.
• Clear written and verbal communication skills, including drafting for senior audiences.
• Confidence working independently with senior stakeholders and governance forums.
• Advanced Proficiency with Microsoft tools (Project, PowerPoint, Excel, Visio) for planning, analysis and communication.
• Working knowledge of change management methodologies and how they integrate with project delivery.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 115214 .
 

Job Posting End Date

22/05/2026 , 11.59pm, (Melbourne Australia)