About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Business Analyst in the Home Loans Product Management and Governance team, you will be responsible for ensuring Home Loan products and the end-to-end value chain are well managed and governed to ensure they meet customer and regulatory requirements.  The Home Loan Portfolio aims to deliver exceptional home loan experiences for our customers by consistently providing easy-to-use products and services. We are dedicated to simplicity and meeting our customers’ needs today, while continuously innovating to exceed their expectations tomorrow.  This role will be primarily focused on Home Loans Governance and operation of key controls.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

 
Role Type: Permanent 

Role Location: 833 Collins Street, Docklands VIC

What will your day look like?

As a Business Analyst, you are accountable for: 

•    Collaborative Team Player: Demonstrate a strong desire to work well with others in a team environment guided by core values and assist in managing tasks and priorities in a professional manner.
•    End-to-End Risk Management: Develop and maintain the comprehensive risk and control view of Home Loans.
•    Risk Assessment Expertise: Be able to identify and evaluate risks, following established risk management procedures and policies.
•    Influential and Professional: Be able to influence and manage priorities and conflicting issues professionally.
•    Workflow Management: Support the management of workflow by helping to organise tasks and follow directions to ensure timely and effective completion.
•    Good Communication Skills: Demonstrate strong interpersonal, verbal, and written communication abilities, with attention to detail.
•    Problem Solver: Enjoy addressing challenges by using critical thinking, teamwork, and available information to help improve outcomes for our customers and the bank.
•    Daily Operational Support: Assist in supporting the home loans business to help ensure home loan products operate smoothly and meet expectations.
•    Continuous Improvement: Help identify and suggest opportunities for enhancement and optimisation.
 

What will you bring?

To grow and be successful in this role, you will ideally bring the following:
 

•    Proven Emerging Skills in Non-Financial Risk Management: Some knowledge of the banking and finance industry, with experience in identifying and assessing non-financial risks.
•    Good Knowledge of Home Loan Products: Demonstrates solid experience or exposure to home lending products and their features.
•    Stakeholder Management Skills: Ability to build relationships with stakeholders and manage their expectations.
•    Resilience and Adaptability: Ability to work in a fast-paced environment and adapt to change.
•    Commitment to Growth: Willingness to seek feedback and provide constructive feedback to help colleagues learn and grow.
 

 
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
 

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 94941 .
 

Job Posting End Date

16/05/2025 , 11.59pm, (Melbourne Australia)