About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Business Analyst in the Australia Commercial NFR Process and Solutions team, you’ll play a key role in helping to support the uplift of a process-driven approach for non-financial risk management across Australia Commercial division. This role is responsible for providing business analysis expertise to the High Impact Process Maturity Uplift and Important Business Operation program of work within the Australia Commercial Division.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

*2 roles available*

Role Type: 12-month fixed term opportunity
Role Location: Flexible within Australia 
Work Hours: Full-time

What will your day look like?

As a Business Analyst, you will be expected to: 

• Support the mapping and uplift of processes

• Support linking data to process maps (including risk data, technology, vendors, teams, locations)

• Support the delivery of forums, including preparation of content for the pack and minute taking

• Support the uplift of governance surrounding High Impact Processes and Important Business Operations across Commercial Division

• Actively support and drive the maturity of High Impact Processes within Commercial Division.  

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Business Analysis: Translating business requirements into solutions by understanding needs, feasibility and impact.

• Data Analysis: Collecting, profiling and analysing data to translate into meaningful insights to inform business decisions and deliver customer solutions

• Communication: The ability to convey and comprehend information effectively in both spoken and written formats.

• Critical Thinking: The ability to use logic and reasoning to analyse, evaluate and synthesize a range of information to understand an opportunity or challenge 

• Delivery Management: The practice of initiating, planning, executing, controlling, and embedding an initiative, product, program, campaign, process, procedure, or change to achieve a set of objectives or outcomes (for customers, employees, the organisation and/or the market). This includes identifying, tracking, resolving and managing dependencies.

• Stakeholder management: The ability to identify, understand and anticipate the needs of those who can affect or be affected by your work in order to gain commitment

• Problem Solving: The ability to identify and critically evaluate problems, and/or interconnections and patterns across a broader system for the purpose of finding and implementing a solution.

• Process Mapping: The ability to create a workflow diagram that demonstrates how a process and its parallel processes work in order to understand workflow

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 94292 .
 

Job Posting End Date

20/05/2025 , 11.59pm, (Melbourne Australia)