About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

The Business Analyst is part of the Financial Crime Delivery and MI team that provides support to ensure strategic and operational objectives are achieved and in line with agreed service offerings. The role is responsible for several key areas:
•    support the delivery of large process improvement changes and BAU/project initiatives to ensure each initiative is delivered in a stable and sustainable manner, while delivering the best experience to our stakeholders,
•    lead the delivery of small/medium process improvement changes and BAU/project initiatives.  
•    ensure the Financial Crime delivery framework and governance is followed for every change,
•    ensure all risk in change and ANZ Delivery Framework (ADF) activities are completed with the correct level of governance,

Role Location: Melbourne
Role Type: Permanent, Full time

What will your day look like?

This role is accountable for:
•    Leading and delivering small/medium sized initiatives E2E – including but not limited to; requirements gathering, solution design, project planning, project governance, business implementation activities and executing risk in change processes.  
•    Supporting Senior business analysts in the delivery of medium and larger sized initiatives 
•    Contributing to Delivery Excellence to increase the delivery capability within the Delivery team and within the Financial crime Portfolio. 
•    Identifying and understanding the business problem and the impact of the proposed solution on the organisation's operations.
•    Ensuring adherence to the FCP Delivery framework and the ANZ delivery and governance framework
•    Leveraging business analysis skills to define and articulate business and customer needs and drivers to inform decision making, assess and design solution outcomes & identify capability gaps (people, process and technological).
•    Management of effective and efficient delivery and managing risks, issues and dependencies.
•    Stakeholder management including management of project stakeholders across FCP and divisions.
•    Contributing to the triaging of new work requests, to determine and document all impacts.   

What will you bring?

To grow and be successful in the role, you will ideally bring the following:
•    A result driven self-starter with a passion for delivery and ability to work across medium & smaller initiatives.
•    Experience in facilitating requirements elicitation and documentation.  
•    Experience in translating business requirements into user stories and support technical development and testing of solution. 
•    Emerging capabilities in evaluating business processes, anticipating requirements, and developing and implementing solutions
•    Supported the creation and management of business implementation activities including risk in change activities for large and medium sized initiatives.  
•    Experience in change management activities and techniques.
•    Excellent written and verbal communication skills
•    Excellent stakeholder management skills, with emerging influencing and relationship building ability
•    Supported the facilitation of training to stakeholders across multiple jurisdictions.   
•    Emerging capabilities in project delivery methodologies (agile, waterfall)
•    Strong project delivery, governance and change management experience

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 97835 .
 

Job Posting End Date

23/06/2025 , 11.59pm, (Melbourne Australia)