About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Join Business & Private Bank and help deliver our growth ambitions by backing Australian businesses and private clients with the insights, solutions and support they need to move forward. We play a critical role in delivering the ANZ 2030 Strategy and you’ll be part of a team guided by our values to put customers first, deliver with excellence, own the outcome and work as one.

About the Role

• The BizPlatform Lead is accountable for the strategy, performance, delivery, growth and ongoing management of BizPlatform, ANZ's digital origination capability for Business & Private Bank customers.

• BizPlatform plays a critical role in how customers, bankers and brokers access ANZ lending products and services, directly supporting divisional growth objectives through improved customer experience, banker productivity, operational efficiency and strong risk management.

• As the business owner of BizPlatform, you will be responsible for setting strategy, defining priorities, shaping the roadmap and ensuring successful delivery of platform enhancements, regulatory change and growth initiatives. You will lead the ongoing management and evolution of the platform, balancing customer, commercial, operational and risk outcomes while ensuring investment is focused on the highest-value opportunities.

• Working across Business, Risk, Operations, Technology and external partners, you will drive platform performance, strengthen delivery and platform management capabilities, improve control maturity, and ensure BizPlatform remains resilient, well-managed and fit for future growth.

• This is a highly visible leadership role with significant influence across ANZ's lending transformation agenda, offering the opportunity to shape the future of business lending and digital origination.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent, Full-Time

Role Location: Melbourne

What will your day look like?

Strategy, Growth and Platform Ownership

• Define and execute the BizPlatform strategy, ensuring the platform supports Business & Private Bank growth objectives while delivering strong customer, banker and business outcomes.
• Own the platform roadmap and backlog, balancing growth opportunities, regulatory obligations, operational improvements and technical priorities.
• Identify and prioritise opportunities to improve customer experience, banker productivity, operational efficiency and lending performance.
• Drive innovation across the platform, including opportunities to leverage AI, automation, workflow simplification and digital servicing capabilities.
• Act as the primary business owner and advocate for BizPlatform across ANZ.

Platform Delivery and Performance

• Lead delivery of platform enhancements, new capabilities, regulatory change and risk uplift initiatives.
• Translate strategy into clear priorities, delivery plans and measurable outcomes.
• Improve delivery effectiveness and velocity by strengthening planning, prioritisation, governance and execution disciplines.
• Manage dependencies, risks and issues across Business, Risk, Operations, Technology and external partners.
• Ensure initiatives deliver intended customer, operational and commercial benefits.

Platform Operations and Continuous Improvement

• Own the ongoing management, performance, stability and resilience of the platform.
• Monitor platform performance and drive continuous improvement across customer experience, operational effectiveness and business outcomes.
• Establish and track key performance measures, value drivers and success metrics.
• Ensure platform processes, controls and operating models remain scalable, efficient and fit for future growth.
• Strengthen platform governance, risk management and control maturity to support a well-managed environment.

Leadership and Stakeholder Management

• Lead, coach and develop a high-performing team focused on delivery, innovation and continuous improvement.
• Build strong relationships across Business, Risk, Operations, Technology and external partners.
• Influence senior stakeholders and represent BizPlatform in governance forums, investment discussions and strategic planning activities.
• Foster a culture of accountability, collaboration, innovation and delivery excellence.

What will you bring?

To grow and be successful in this role, you will ideally bring the followiing:

•    5+ years’ experience leading complex delivery and transformation initiatives, ideally within financial services, digital platforms or adjacent regulated environments
•    Proven ability to lead end-to-end delivery while simultaneously shaping strategy and ongoing platform performance
•    Strong understanding of digital lending, credit processes and the end-to-end lending value chain
•    Demonstrated experience managing complex dependencies across multiple delivery partners and senior stakeholders
•    Ability to define priorities, make decisions with imperfect information, and balance short-term delivery with long-term platform health
•    Strong commercial and analytical capability, with a track record of driving measurable business outcomes
•    Highly effective communicator with the ability to influence across Business, Risk, Technology and Operations at senior levels
•    Sound understanding of regulatory, prudential and non-financial risk considerations in lending environments
•    Proven people leadership experience, with the ability to build, motivate and develop high-performing teams
•    Experience in Business or Commercial Banking lending environments
•    Experience operating digital platforms at scale
•    Experience lending transformation, origination platforms, or digital channel modernisation initiatives
•    Experience working across multiple delivery methodologies (Agile, hybrid, waterfall)

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 122008 .
 

Job Posting End Date

13/09/2026, 11.59pm, (Melbourne Australia)