About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. 

ANZ Internal Audit’s 2030 ambition is to be the leading audit function and the Bank’s trusted independent voice. We contribute to ANZ’s Group 2030 Strategy through providing the strength and perspective required for ANZ to lead the industry in trust, safety and risk management, adhering to the highest standards of non-financial risk management. 

About the Role

The Audit Manager – Group Operations is responsible for supporting delivery of independent third-line assurance over the effectiveness of governance, risk management and controls across Group Operations. 

Reporting to the Audit Director – Institutional Operations & Business Continuity, the role contributes to operations audits and assurance activity, including Critical Operations coverage where relevant, and targeted assurance activity relating to Business Continuity risk. The role contributes evidence-based assessments of control effectiveness, operational resilience and service reliability. 

The role works closely with audit teams and business stakeholders to support high-quality audit delivery in accordance with Internal Audit methodology and Global Internal Audit Standards, while contributing to effective risk assessment, audit execution and a strong speak-up culture. 

Role Type: Permanent 
Role Location: Melbourne, Brisbane 
Work Hours: Full-time 

What will your day look like?

As Audit Manager – Group Operations, core accountabilities include:  

• Contribute as a team member to audit engagements aligned to Institutional Operations & Business Continuity risk activities, including work supporting Critical Operations coverage where relevant. 
• Deliver assigned audit activities within agreed timelines and scope, managing workload effectively and escalating delays, dependencies or concerns early. Contribute to drafting the audit findings, recommendations and key deliverables. 
• Support risk identification and audit scoping activities, applying understanding of operational processes, risks and customer outcomes to inform testing activities. 
• Apply Internal Audit methodology and Global Internal Audit Standards consistently, ensuring work is evidence based, well documented and supports clear conclusions.  
• Apply relevant risk management frameworks, including the Non-Financial Risk Framework, to support sound risk analysis and audit judgements. 
• Complete issue follow-up, documentation and validation tasks accurately and on time, ensuring evidence is clear, complete and review ready. 
• Use data analytics and available tools where appropriate to strengthen testing and analysis within assigned audit work. 
• Engage professionally with business stakeholders and audit team members during audit delivery, escalating issues or concerns where required, and contribute to clear, value-adding audit observations grounded in evidence and proportionate to identified risks. 
• Contribute to a positive risk and speak-up culture, demonstrating professionalism, accountability and openness to feedback while supporting team learning and development. 
• Support delivery of Internal Audit’s strategic priorities and initiatives, contributing to continuous improvement in assurance quality, methodology application and audit execution practices. 

What will you bring?

To grow and be successful in this role, you’ll ideally bring the following: 

• Business acumen: Understanding of operational service delivery environments within Institutional Operations, including key processes, controls and operational dependencies relevant to assigned audits. 
• Risk capability (conduct, regulatory and transaction processing & execution): Ability to identify and assess conduct, regulatory, fraud and transaction processing & execution risks within assigned audit activities, escalating matters requiring judgement where appropriate. 
• Business Continuity risk management: Understanding of Business Continuity risks and controls sufficient to support audit delivery and assurance activity. 
• Delivery capability: Experience contributing to audits, assurance activities or risk reviews and producing high-quality work outputs. 
• Stakeholder interaction: Ability to work professionally with stakeholders, communicate issues clearly and contribute positively to audit delivery. 
• Data awareness: Ability to use data or analytics provided to support testing and analysis where required. 
• Good to have: Prior experience working in operational environments within Institutional Operations; exposure to remediation or thematic reviews, including post-incident or regulatory-driven work; or experience auditing change or transformation activity. 
• Qualifications: Tertiary qualification and/or relevant professional certification (e.g. CPA, CA, CIA or equivalent), with postgraduate qualifications in accounting, audit, operational risk, compliance or related disciplines advantageous. 

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you. 

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 121374 .
 

Job Posting End Date

31/08/2026, 11.59pm, (Melbourne Australia)