About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

About the Role

As Associate Director, Operational Risk, you will play a key role within the Institutional Non-Financial Risk (NFR) Operational Risk and Resilience Centre of Excellence (COE).  The Operational Risk and Resilience COE act as the Divisional SMEs for a range of risk themes covering Third Party; Transaction Processing; Model Risk; Physical Security; People; Legal; Statutory Reporting and Tax and Change Execution.

You will be responsible for driving uplift in the approach across the Division, ensuring risks are understood and effectively managed.  You will also ensure Divisional adherence to applicable frameworks and supports the business in operating within defined risk appetite while strengthening resilience, governance and sustainable risk management outcomes.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent
Role Location: Melbourne or Brisbane
Work Hours: Full-time, 40hrs/week

What will your day look like?

Your key accountabilities will include:

• Act as a trusted advisor to the Institutional business, enabling informed decision-making and sustainable growth.
• Partner with Enterprise Risk stakeholders to ensure risk frameworks, policies, and standards are effectively implemented across the Division.
• Provide oversight, challenge, and insight on risk profiles, control effectiveness, and change initiatives to strengthen risk management outcomes.
• Drive continuous improvement of controls, tools, data, and processes to enhance the maturity and consistency of risk management practices.
• Define, monitor, and promote adherence to divisional risk appetite through effective metrics, governance, and reporting.
• Support the delivery and embedding of strategic risk uplift programs, driving adoption of enhanced capabilities, controls, and sustainable risk management practices.

What will you bring?

Your key accountabilities will include:

• Act as a trusted advisor to the Institutional business, enabling informed decision-making and sustainable growth.
• Partner with Enterprise Risk stakeholders to ensure risk frameworks, policies, and standards are effectively implemented across the Division.
• Provide oversight, challenge, and insight on risk profiles, control effectiveness, and change initiatives to strengthen risk management outcomes.
• Drive continuous improvement of controls, tools, data, and processes to enhance the maturity and consistency of risk management practices.
• Define, monitor, and promote adherence to divisional risk appetite through effective metrics, governance, and reporting.
• Support the delivery and embedding of strategic risk uplift programs, driving adoption of enhanced capabilities, controls, and sustainable risk management practices.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 119897 .
 

Job Posting End Date

30/07/2026, 11.59pm, (Melbourne Australia)