About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

We are looking for an experienced Senior Change Managers to develop change strategies that will ensure the adoption of the changes introduced by PACT Program and to manage the change management activities that will implement this strategy.

Role Type: Permanent 
Role Location: Melbourne or Sydney

What will your day look like?

As a Senior Change Manager, you will be:

• Designing and implementing change strategies to support NFR-related uplift activities under the APRA EU (Enforceable Undertaking) program.
• Completing Change Impact Assessments for Group Risk deliverables
• Developing and delivering comprehensive change plans, including communications, training, engagement, and readiness activities.
• Collaborating with Project Managers, SMEs, and the business to ensure change is integrated into project delivery and aligned to the Enterprise standards.
• Establishing sustainable change practices that support the embedding of operational risk and compliance improvements.
• Preparing high-quality communication materials and change artefacts for senior stakeholders and governance forums.
• Actively contributing to risk culture uplift by supporting behavioural change and leadership alignment.
• Monitoring change effectiveness through feedback loops, change readiness assessments, and sustainability reviews.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Relevant years of experience in change management, ideally in financial services, risk, or regulatory settings
• Proven track record leading change for operational risk, compliance, or non-financial risk programs
• Strong knowledge of Risk Management Frameworks and the Three Lines of Defence model
• Excellent stakeholder engagement and influencing skills
• Outstanding communication skills—written, verbal, and visual—with the ability to tailor messages to different audiences

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 105856.