About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

This Senior Manager role plays a leading role in shaping how risk culture is understood, measured, governed and embedded across ANZ. As a risk culture subject matter expert, the role helps strengthen the enterprise architecture that supports sound risk behaviours — including the frameworks, measures, insights, governance rhythms and leadership practices that influence how risk is identified, challenged and acted on in practice. Drawing on behavioural insight, strategic advice and practical delivery, the role translates cultural and behavioural signals into targeted interventions and infrastructure uplift that support stronger customer, commercial and risk outcomes across the enterprise.

Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you'll be building your future while helping to build ours.

Role Type: Permanent
Role Location: Melbourne or Brisbane
Work Hours: Full Time

What will your day look like?

What you'll be doing:

Setting direction and strengthening the system

• Supporting the delivery of ANZ’s culture and risk culture strategy, aligned to enterprise strategy, ANZ Values, regulatory expectations and better customer, commercial and risk outcomes.
• Evolving the frameworks, measures, metrics, reporting and governance rhythms that help ANZ understand, track and strengthen risk culture over time.
• Embedding risk culture into risk architecture, leadership forums, decision-making processes, employee lifecycle moments and operational routines.

Generating insights that drive action

• Leading risk culture assessments, diagnostics, deep dives and thematic reviews using qualitative and quantitative inputs.
• Observing behaviours in key governance and decision-making forums to understand how values-led risk behaviours show up in practice.
• Translating complex cultural, behavioural, customer, risk and business inputs into clear insights, visualisations and executive-ready narratives.

Advising leaders and influencing change

• Providing strategic advice to leaders on behavioural root causes, risk patterns and enterprise read-across.
• Recommending practical interventions that strengthen constructive challenge, accountability, decision-making and sustainable behaviour change.
• Partnering across Risk, the business, Talent & Culture and control functions to align activity, build shared ownership and embed enterprise-wide uplift.
• Bringing external perspective on risk culture, behavioural and regulatory developments, and supporting engagement with Internal Audit and regulators where required.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

Risk culture, behavioural and organisational expertise

• Deep experience in risk culture, organisational culture, organisational psychology, behavioural change or related disciplines.
• Strong understanding of how culture, leadership, governance and risk management interact in a complex organisation.
• Ability to translate strategy, values and regulatory expectations into practical frameworks, interventions and measurable outcomes.

Risk, governance and enterprise architecture capability

• Strong knowledge of risk management frameworks, governance and non-financial risk practices.
• Ability to embed a risk culture lens into risk architecture, decision-making, governance rhythms and enterprise processes.
• Experience in financial services, banking or another highly regulated environment would be valuable.

Insight, data and assessment capability

• Strong capability in strategic analysis, assessment design, methodology development and insight generation.
• Experience using qualitative and quantitative inputs, including employee listening, surveys or culture diagnostics, to identify behavioural patterns and cultural themes.
• Ability to work with culture, risk or people data and visualisation tools to produce clear, compelling and executive-ready insights.

Influence, advisory and change delivery

• Proven ability to influence and partner with senior stakeholders across business, Risk, Talent & Culture and control functions.
• Strong facilitation skills, including leadership workshops, scenario exercises and group discussions.
• Experience supporting enterprise-wide transformation or uplift programs, with an understanding of how to embed change through governance, leadership and employee processes.

Judgement and mindset

• Strong commercial judgement, systems thinking and problem-solving capability.
• Ability to operate in ambiguity, identify enterprise read-across and deliver pragmatic, customer-focused recommendations.
• A growth mindset, curiosity and the ability to adapt approaches as business needs, insights and expectations evolve.

Qualifications

• Tertiary qualification in organisational psychology or a related discipline, or equivalent experience, with practical application in a business environment.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 121046 .
 

Job Posting End Date

12/08/2026, 11.59pm, (Melbourne Australia)