About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Process Engineer, you will rethink and redesign the way work is done and be integral to enabling automation and simplification programs to deliver great employee experiences, remove inefficiencies, and reduce operating costs for the Talent & Culture (T&C) function.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role location: Solaris One, Makati 
Role Type: Permanent, Full-time 
Schedule: Dayshift 
Work arrangement: Hybrid 

What will your day look like?

As a Process Engineer, you will: 

• Quantify current state process performance, document SME pain points, and identify the key improvements required to improve performance and facilitate the implementation of changes and assessment of benefits 

• Provide input on the initiatives identified and being prioritised as to whether they will have simplification process improvement opportunities and potential benefits 

• Liaise with multiple stakeholders to understand the end-to-end initiative through current state assessments and value stream mapping 

• Solve business problems using strong analytical skills including – speed of converting input information to meaningful data, data analysis with latest analytical tools/ approaches, making effective decisions using critical thinking ability

• Work with business SMEs to document processes using BPMN 2.0 standards in Signavio 

• Continuously assess and understand the operational requirements to improve operational performance and business processes

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Strong technical lean/process engineering expertise (based on a fundamental understanding of the underlying principles and what we are trying to achieve)

• Demonstrated understanding of process governance, process modelling and documentation

• Experience in automations and evaluating potential & actual efficiency impacts of automation implementation

• Ability to work hands-on, collaboratively and with passion and energy as part of a team 

• Logical and structured thinking and comfort with both data analysis and ambiguity 

• Understanding of BPMN 2.0 standards and demonstrate ability to conduct process modelling at the right levels 

• Demonstrated ability to deliver tangible results in compressed timeframes across a variety of businesses, countries and products 

• Demonstrated ability to communicate effectively in all forms and simplify complex messages to stakeholders at all levels 

• Experience with process modelling and analysis solutions including SAP Signavio (will be highly regarded)

• Technical understanding of AI and Digitization technologies

• Experience developing and supporting metrics to assess and monitor process efficiency

• Lean/Six sigma/Agile certification 

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

ANZ provides banking and financial services and operates across more than 30 markets. We are among the top 4 banks in Australia, the largest banking group in New Zealand and Pacific, and among the top 50 banks in the world. With more than 2,000 people, our team in Manilla play a critical role in executing our strategy and deliver what matters most to our customers and the bank. We continue to grow our professional services capabilities to support our customers around the world.  Our expertise and services make us a bank, and our people, purpose, and culture makes us ANZ. We're proud of the inclusive culture we're renowned for where 90 percent of our people feel they belong. 

We provide our people with a range of benefits including access to health and wellbeing services.  We also have flexible working options so that our people can 'make work, work for them'.

We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

To find out more about working at ANZ visit  https://www.anz.com/careers/. You can apply for this role by visiting ANZ Careers and searching for reference number 85288.

Job Posting End Date

02/02/2025 , 11.59pm, (Melbourne Australia)