About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Senior Administration Officer, you will provide specialist administrative services that promotes a collaborative, client focused, quality and result oriented approach.

• Responsible for organizing and coordinating office operations and procedures to ensure organizational effectiveness, efficiency and safety.
• Maintain compliance with local regulatory requirements in all administrative practices.
• This role is responsible for supporting the local Institutional Operations team in various capacities.
• Supports the Business Support function in various capacities including health and safety compliance, vendor management, and facilities management.
• Manage relationships with vendors and service providers ensuring that all items are invoiced and paid on time.
• Maintain accurate and up-to-date records of all company documents, including contracts, agreements, and regulatory filings. Ensure proper documentation and filing systems are in place and accessible. Safeguard confidential information and adhere to data protection regulation.
• Identify opportunities for process improvements and implement best practices
  Ensure compliance to processes and implement robust management reporting
• Ensure purchasing transactions are transparent and is aligned with the internal ANZ internal purchasing requirements.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent, full-time 
Role Location: 14F Solaris One Building, 130 Dela Rosa St. Legaspi Village, Makati City

What will your day look like?

As a Senior Administration Officer, you will have the opportunity to:

• Effectively support the business with timely delivery of reports and excellent quality of service to customers and stakeholders
• Take ownership of operational documents and ensure coordination amongst leaders
• Identify customers’ and employees’ needs as well as suggest improvements that could improve existing operational processes
• Help facilitate campaigns and incentives while ensuring compliance with applicable finance policies
• Lead engagement activities and coordination of events to ensure successful implementation of initiatives and optimal participation
• Create and process requests and invoices with close attention to details, traction and progress of activities within timelines

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Proven experience in an admin or purchasing team
• Comprehensive knowledge in measuring, managing and reporting admin & purchasing policy compliance
• Proven influencing and negotiating skills.
• Excellent verbal and written communication skills and the ability to work effectively with internal customers, management and external suppliers. Ability to conduct high-level discussions with C-level and upper management.
• Excellent presentation skills with the ability to communicate specific reasoning behind established policies, procedures and compliance.
• Strong customer service skills which applies to all elements of a admin and purchasing activities
• Knowledge of general accounting principles
• Ability to re-engineer operations and procedures, formulate policy and initiatives
• Ability to develop and implement customer relations plans to improve service levels and response times
• Can maintain and utilize automated services management systems and workflow tools
• Must be able to complete projects in a timely manner and work independently with little supervision.
• Able to maintain a positive attitude during busy times and follow direction and set priorities
• Ability to multi-task in fast paced, demanding environment
• Knowledge of Microsoft Office products including ability to: create PowerPoint presentations, Excel spreadsheets and Word documents including integrating data points from various databases into all Microsoft Office tools.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you. 

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 118237.

Job Posting End Date

24/06/2026, 11.59pm, (Melbourne Australia)