About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Business Analyst within Talent & Culture, you will collaborate with project stakeholders, including senior leaders, to analyze information, understand the organizational context, and complete business analysis activities. You will manage requirements throughout the project or program from start to finish, ensuring all documentation meets ANZ Delivery Framework standards and deadlines.

You will be responsible for planning and delivering business analysis activities, leading projects, and continuously improving analysis approaches. You will also mentor business analysts and project coordinators, proactively communicate with stakeholders, and ensure a clear understanding of project objectives and benefits.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role location: Solaris One, Makati

Role Type: Permanent, Full-time

Work arrangement: Hybrid

What will your day look like?

As a Business Analyst, you will;

• Establish and manage the business analysis approach and work estimates and provide input for the development of the project plan/schedule.
• Adopt and adapt Business Analyst methods and tools, ensuring effective requirement elicitation is employed and maintained.
• Develop requirements that are fit-for purpose and accurate.
• Produce high quality Business Analyst artefacts which are clearly defined and accurately documented and meet business needs and other project stakeholders and consumers of the requirements such as the Technology and business teams.
• QA and peer review other team members business analysis artefacts and deliverables
• Provide advice and validate requirements with the business and project stakeholders and making recommendations as required to meet those requirements.
• Build collaborative relationships with colleagues and business partners to enable objectives to be achieved.
• Identify and raise risks and issues, adhere to change control processes and requirements traceability and management throughout the life of the project or programme.
• Actively manage the expectations of key project stakeholders including senior stakeholders.
• Display a positive and professional attitude with a collaborative approach and actively support the project team in the successful delivery of the project.
• Contribute to the continuous improvement of Talent & Culture Integrated Delivery involving people, process, and tools.
• Support the development of business analysts and project coordinators in the team through coaching and mentoring.

What will you bring?

To grow and be successful in this role, you will ideally bring the following;

• Extensive experience as a Business Analyst involved in medium to large projects of varying complexity, from low to very complex
• Extensive experience and detailed knowledge of business analysis tasks, planning, elicitation techniques, documentation, presenting and managing requirements and other business analysis artefacts.
• Demonstrated extensive experience in working on a number of types, sizes and complexity of projects, including agile and hybrid delivery models.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group; developers, architects, testers, product owners, subject matter experts, vendors and senior stakeholders
• Experience in providing direction and support to a team of Business Analysts within a specific project/program of work through coaching and mentoring.
• Solid understanding of different delivery lifecycles, disciplines, and procedures.
• Can appreciate difficult problems to solve them and work autonomously on tasks with significant complexity and provide leadership to the project or programme.
• Ensures timely completion of the agreed deliverables,
• Strong sense of personal responsibility and accountability for delivering high quality work.
• Project delivery experience
• Compliance and regulatory experience
• Various delivery model experience – waterfall, hybrid and agile

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

ANZ provides banking and financial services and operates across more than 30 markets. We are among the top 4 banks in Australia, the largest banking group in New Zealand and Pacific, and among the top 50 banks in the world. With more than 2,000 people, our team in Manila plays a critical role in executing our strategy and in delivering what matters most to our customers and the bank. We continue to grow our professional services capabilities to support our customers around the world.  Our expertise and services make us a bank, and our people, purpose, and culture makes us ANZ. We're proud of the inclusive culture we're renowned for where 90 percent of our people feel they belong. 

We provide our people with a range of benefits including access to health and wellbeing services.  We also have flexible working options so that our people can 'make work, work for them'.

We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

To find out more about working at ANZ visit  https://www.anz.com/careers/. You can apply for this role by visiting ANZ Careers and searching for reference number 118944.

Job Posting End Date

09/07/2026, 11.59pm, (Melbourne Australia)