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Service Consultant

Service Consultant

Req ID:  22176
Department:  Personal Eleventh Ave-Tauranga (85010491)
Division:  New Zealand (T30000)
Job Family:  Banking / Core (default)
Location:  Eleventh Avenue

About The Role

  • Our Retail team in ANZ Eleventh Avenue is looking for a truly collaborative Service Consultant that focuses on providing excellent customer service

  • Fantastic opportunity to work on a Casual basis while you maintain your life commitments

  • Join an organisation that prides itself on diversity of people and thought


Role Location: Eleventh Avenue

Role Type: Casual

What will your day look like

In this role, you would have the opportunity to:

  • Provide exceptional customer experience through quality interactions that meet customers’ financial transaction needs at the first point of contact

  • Undertake cash management requirements in an accurate and efficient manner in line with bank process and policy requirements

  • Work collaboratively with colleagues

  • Identify any product that may benefit the customers and refer them on to the relevant person or area of the Bank to help them further

  • Demonstrate living the ANZ Values with customers and colleagues

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

  • Strong customer focus

  • Excellent communication skills both written and oral

  • Sound understanding of compliance

  • A positive attitude with a growth mindset

So, why join us?

Our purpose is to shape a world where people and communities thrive. That’s why we strive to create a balanced, sustainable economy in which everyone can take part and build a better life. By helping people make the most of what they have, we transform ideas, hard work and ambition into reality.


ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.


We work flexibly at ANZ. Talk to us about how this role could be flexible for you.


To find out more about working at ANZ or to view other opportunities visit

You may apply for this role by visiting ANZ Careers and search for the reference number 22176.

Job Posting End Date

30/09/2022image, 11.59pm

Apply now »