About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

You will assist ANZ to meet its obligations under the APRA Court Enforceable Undertaking (CEU) by coordinating the implementation and governance as part of the PACT (People, Accountabilities, Customers, Trust) program for Australia Business & Private Bank. You will assist the team to ensure all milestone activities are completed in Australia Business & Private Bank to meet agreed closure criteria and collect evidence for independent review and regulatory assurance. Acting as the central coordination point for Australia Business & Private Bank you will liaise with the Group Project Team, Group Risk & Compliance, Line 2 Risk and Compliance, BU Assurance teams, and the Business. This role ensures alignment, integration, and governance of all the deliverables for Australia Business & Private Bank. You will be part of a high-performing team that can deliver implementation, communications, and governance outcomes that strengthen ANZ’s risk management capability and embed sustainable change.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent
Role Location: L4A/833 Collins St Docklands, Docklands, VIC 3008
Work Hours: 40 hours / Week (Full - Time)

What will your day look like?

As a NFR Delivery Lead , you will:

Delivery & Coordination

• Manage and organise the delivery and coordination of packages into the business.
• Work with key stakeholders for each Package to monitor and drive implementation of activities.
• Manage risks, issues, dependencies and change to ensure the successful delivery: on time and to quality.
• Manage the engagement model for the Business to consume the packages and own this engagement process.

 Stakeholder Engagement & Communication

• Be the link between the business and program workstreams, connecting Design Owners, Business Leads, and the Central Program team.
• Identify roadblocks and escalate when appropriate.
• Manage communication to ensure program outputs and outcomes are clearly communicated and understood.

 Governance & Framework Compliance

• Ensure adherence to the organisation’s Project Management Framework, including governance, methods, templates, tools, and quality assurance.

 Leadership & Culture

• Foster a culture of ownership, collaboration, and customer/stakeholder satisfaction.

 Continuous Improvement & Engagement with other Divisions

• Enhance program management capability by contributing to continuous improvement initiatives, sharing knowledge between the BU’s in the Division and between other Divisions.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Experience working in large-scale risk and compliance transformation programs, ensuring delivery to scope, time, cost, and quality standards.
• Highly adaptable and resilient, with the ability to respond effectively to ambiguity, shifting regulatory expectations, and evolving program priorities in a fast-paced environment.
• Strong understanding of governance principles, compliance frameworks, and assurance processes, including audits and regulatory reviews.
• Commitment to driving process improvements, uplifting risk and compliance capability, and fostering knowledge sharing across teams.
• Skilled in building relationships with executives, and business leaders, with the ability to influence decisions and embed a risk-aware culture.
• Outstanding communication skills (written, verbal and visual) with the ability to tailor messages to different audiences. Ability to adapt communication style to suit diverse stakeholders.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 111678 .
 

Job Posting End Date

27/03/2026 , 11.59pm, (Melbourne Australia)