Monitoring & Oversight Lead - Branch

Req ID: 108312

Department: AR Service Delivery

Division: Australia Retail

Location: Docklands

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Monitoring and Oversight Lead for ABN, you will play a pivotal role in designing, executing, and embedding governance and compliance programs that strengthen risk management and improve customer outcomes. You will oversee the ABN Well Managed control framework and other ABN-specific controls, ensuring they are effectively implemented and maintained across the network.

This role involves partnering with stakeholders across the value chain to drive compliance initiatives, embed controls, and support change programs. You will be instrumental in managing key risks, responding to stakeholder inquiries, and ensuring that governance standards are consistently upheld.

Role Type: Permanent
Role Location: 833 Collins Street Docklands VIC 3008
Work Hours: Full-Time (40 Hours)

What will your day look like?

As a Monitoring & Oversight Lead, you will:

Collaborate with stakeholders to implement and embed ABN-specific controls and governance frameworks.
Monitor and assess risk and compliance performance, identifying trends and recommending improvements.
Respond to stakeholder queries and provide guidance on compliance obligations and risk management.
Drive execution of business projects and initiatives focused on risk and compliance uplift.
Support change management activities across a large, distributed network of staff.
Prepare reports and insights for senior management on governance and control effectiveness.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

Experience in ABN branch processes and procedures.
Strong background in governance, assurance, and compliance frameworks.
Proven ability to build credibility and maintain relationships with senior stakeholders.
Excellent communication and interpersonal skills to influence and negotiate change.
Strong analytical and problem-solving skills for interpreting data and identifying trends.
Experience in managing competing priorities and delivering outcomes within deadlines.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 108312 .

Job Posting End Date

27/01/2026 , 11.59pm, (Melbourne Australia)