About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

You will assist ANZ to meet its obligations under the APRA Court Enforceable Undertaking (CEU) by coordinating the implementation and governance as part of the PACT (People, Accountabilities, Customers, Trust) program for Australia Business & Private Bank. You will assist the team to ensure all milestone activities are completed in Australia Business & Private Bank to meet agreed closure criteria and collect evidence for independent review and regulatory assurance. Acting as the central coordination point for Australia Business & Private Bank you will liaise with the Group Project Team, Group Risk & Compliance, Line 2 Risk and Compliance, BU Assurance teams, and the Business. This role ensures alignment, integration, and governance of all the deliverables for Australia Business & Private Bank. You will be part of a high-performing team that can deliver implementation, communications, and governance outcomes that strengthen ANZ’s risk management capability and embed sustainable change.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Fixed Term
Role Location: L4A/833 Collins St Docklands, Docklands, VIC 3008
Work Hours: 40 Hours / Week (Full-Time)

What will your day look like?

As a Change and Implementation Manager, you will:

• Facilitate the change delivery activities and package implementation into the business and ensure leadership alignment.
• Lead change impact assessments and communicate impacts across the value chain.
• Liaise with stakeholders and identify impacts across all affected areas across B&PB.
• Develop fit for purpose change strategies and plans to drive business readiness.
• Manage stakeholders and support the development and execution of engagement plans.
• Develop and execute communication plans that align to the strategic narrative, support effective change delivery, and keep stakeholders informed and engaged.
• Conduct change readiness assessments and address key concerns.
• Develop transition plans and handover to BAU.
• Identify, assess, and escalate change risks, providing appropriate mitigation options

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Apply a strong understanding of change management methodologies and principles.
• Identify change impacts and risks and execute targeted interventions.
• Ability to coordinate multiple activities and manage competing priorities.
• Strong organisational skills with high attention to detail.
• Clear written, verbal and visual communication skills.
• Ability to work within and follow established governance and compliance frameworks.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 111679 .
 

Job Posting End Date

27/03/2026 , 11.59pm, (Melbourne Australia)