About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As the Customer Due Diligence Execution Lead in our Business & Private Bank division, you will be accountable to lead the Customer Due Diligence Execution team by supporting day-to-day execution of the Division’s financial crime requirements along with uplifting financial crime management and capabilities for the Division. 

You will primarily focus on Financial Crime including Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF), Sanctions, Anti-Bribery and Corruption (ABC), and Internal and External Fraud. You and the team will be the AML/Sanctions SME to various Enterprise programs, Business Units and Operations in addition to supporting day-to-day execution of the customer and banker KYC journey, compliance with the Banks AML Policies and procedures, Committee reporting, input/lead threat assessment and/or thematic reviews and regulatory/industry responses ensuring alignment with risk, regulatory, and customer priorities. 

In the evolving Financial Crime and KYC landscape, your role will play a key part in defining the future state financial crime approach and ongoing management across the Division. 

Your role requires deep expertise in the AML/CTF legislative and regulatory environment, and a comprehensive understanding of end-to-end financial crime management processes. You will play a critical role in strengthening divisional capability and consistency in managing financial crime risks.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent role 
Role Location: Can be based in any city within Australia 
Work Hours: 40 hours per week 

What will your day look like?

As the Customer Due Diligence Execution Lead, you will be accountable for:

• Customer Due Diligence/KYC: Oversee day-to-day execution of B&PB’s KYC lifecycle ensuring process integrity and alignment with Business needs
• SME to Enterprise AML programs, ensuring alignment with program objectives and operational capabilities. Assist in developing a customer-centric approach to ensure policy requirements are met without impeding customer experience
• Proactively engaging stakeholders, to consult on optimal policy design and deliver fair outcomes for customers and community
• Partnering with other specialist compliance subject matter experts (e.g. Risk, Legal, etc.) to provide input to threat assessments/industry response/submissions etc to ensure the impact on customers and bankers are considered 

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Deep expertise in Financial Crime and KYC with strong knowledge of and experience in the regulatory landscape (AML, CTF, etc.)
• Demonstrates a strong customer focus, consistently championing for better outcomes for customers through proactive risk management, service excellence, and ethical decision-making
• A forward-thinker who envisions the broader landscape when managing day-to-day
• Strong ability to drive practical application of financial crime policies and procedures with the banker and customer focus
• Brings problem-solving capabilities with a proven track record of navigating complex challenges to deliver sustainable and compliant solutions
• Demonstrated ability to influence senior stakeholders and drive cross-functional collaboration
• Ability to lead and develop high-performing teams through change and transformation
• Experience in advising senior leaders and risk committees on operational and regulatory issues

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 111078 .
 

Job Posting End Date

18/03/2026 , 11.59pm, (Melbourne Australia)