Apply now »

Senior Relationship Manager

Senior Relationship Manager

Req ID:  27379
Department:  Corp Bus PF Lending (89251670)
Division:  New Zealand (T30000)
Job Family:  NZ

About the role

  • Provide innovative banking solutions tailored to your customers

  • Bring together your networks to facilitate the financial business needs of our customers

  • Be part of a market leading team, where success comes from combining your individual strengths and those of your colleagues



Role Location: Christchurch

Role Type: Permanent, Full-Time

What will your day look like

The Senior Relationship Manager is responsible for managing a portfolio of customers within our Corporate team. This role will make banking easier for some of our complex customers by better understanding them and their business needs. With the use of your impeccable financial analysis, stakeholder management and communication skills, you will provide intelligent solutions and proactive insights to help our customers grow.


In this role, you will have the opportunity to:


  • Develop, maintain and grow a customer portfolio with sustainable long-term client relationships

  • Role model good customer outcomes and make banking easier for complex customers, by understanding their business needs and providing insightful solutions

  • Enhance the bank’s profile in the marketplace – being present at networking events, and show an understanding of the business environment and our offerings

  • Maintain an in-depth knowledge of all ANZ’s core products, and recognise when to introduce your specialist knowledge and expertise

  • Provide ongoing leadership, support, and development for Relationship Associates, Relationship Managers, and other staff as appropriate

  • Embody and embed ANZ’s values and purpose within the team

What will you bring?

To grow and be successful in this role, you will ideally bring the following:


  • A successful track record in customer relationship management, risk management and influencing

  • The ability to analyse financial accounts, budget and cash-flow requirements

  • Demonstrated resilience and self-management skills, coupled with a growth mind-set and flexible approach

  • Strong leadership abilities, with experience in effective coaching and supporting others through change

  • Unfaultable communication skills that can adapt in style for particular audiences

  • Ability to act quickly, even in the face of ambiguity and uncertainty

  • Established networks that will help you in your ongoing success

So, why join us?

Our purpose is to shape a world where people and communities thrive. That’s why we strive to create a balanced, sustainable economy in which everyone can take part and build a better life. By helping people make the most of what they have, we transform ideas, hard work and ambition into reality.


ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.


The ANZ values are the foundation of how we work and support our customers.

Integrity – We are honest and fair

Collaboration – We work together for the customer

Accountability – We take ownership and get things done

Respect – We care for all those we serve

Excellence – We challenge ourselves to be better


We work flexibly at ANZ. Talk to us about how this role could be flexible for you.

Job Posting End Date

08/12/2022image, 11.59pm NZT

Apply now »