Ko Mātou – About Us

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Mō te tūranga - About the role

As a Relationship Manager, you are responsible for developing, maintaining and growing a customer portfolio with sustainable long-term client relationships by providing customer solutions and proactive insights. The role will operate within a defined area and is responsible for making banking easier for customers by understanding them and their business and developing insightful solutions.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent
Role Location: Christchurch
Work Hours: Full-time

Ka aha tō rā e kite ai? - What will your day look like

As a Relationship Manager, you will have the opportunity to: 

• Build sustainable long-term client relationships and growing critical customer portfolios
• Provide customers with effective, value-added solutions whilst managing potential risks and applying financial analysis to identify key insights
• Maintain an in depth knowledge of all core products and new offerings and recognise when to introduce specialist knowledge and expertise to customers from within and outside Business Sector
• Ensure reports to support lending decisions and recommendations are consistent with mandated credit standards.
• Collaborate with various teams with the Business Unit and across the wider bank to support your customers’ growth and ongoing success
• Provide ongoing leadership, support, and development for Relationship Associates and other staff as appropriate.
• Develop a network of contacts and assist in achieving overall business strategies of sourcing new business, maximizing existing business, and increasing effectiveness.
• Undertake robust analysis and interpretation of customer information before submitting a deal to ensure accurate credit decisions are made at all times.
• Ensure the bank's standards of compliance and operational excellence are maintained.

Ōu Pūkenga? - What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Proven experience in relationship management, business development, portfolio and/or account management
• Previous experience in analysing financial accounts, budget and cash-flow requirements and can translate this into effective customer solutions is essential but not required
• Demonstrated ability to work both independently and with a team with proven analytical, negotiation and problem-solving skills
  
• Established networking capabilities to build and strengthen customer relationships while maximizing and growing portfolios
• Excellent communication and interpersonal skills, with the ability to build trust and influence stakeholders effectively

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

He aha te take e uru ai koe ki a mātou? - So, why join us?

From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.  

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.  

We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.    

At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.

Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support.  

To find out more about working at ANZ visit https://www.anz.co.nz/careers/.You can apply for this role by visiting ANZ Careers and searching for reference number 119380.

Te Rā Ōtinga - Job Posting End Date

27/07/2026, 11.59pm, (NZ)