Mobile Mortgage Manager

Req ID: 119074

Department: NZ PB Customer Engagement

Division: New Zealand

Location: Christchurch

Ko Mātou – About Us

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Mō te tūranga - About the role

As a Mobile Mortgage Manager, you will play a key role in supporting customers through every stage of their home buying journey by understanding and meeting their home loan needs. This is a mobile role, giving you the flexibility to meet with customers at a time and place convenient for them—including outside regular business hours.

You will act as a trusted home lending expert and coach, while also proactively identifying and pursuing new business opportunities by building strong relationships with external partners and influencers.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent
Role Location: Christchurch
Work Hours: Standard, 37.5 hours per week

Ka aha tō rā e kite ai? - What will your day look like?

As a Mobile Mortgage Manager, you will:

Support customers through the home buying journey, delivering excellent service and building advocacy.
Collaborate across Personal, Business, and Private Banking to provide a seamless customer experience while role modelling ANZ Values.
Act as a brand ambassador and local home lending expert, including presenting at events and mentoring peers.
Drive new business by building relationships with external partners such as accountants, lawyers, and real estate agents.
Ensure compliance with ANZ policies, risk frameworks, and regulatory requirements, while maintaining strong credit quality standards.

Ōu Pūkenga? - What will you bring?

To be successful in this role, you will ideally bring:

Ability to work autonomously, both on-site and remotely
Strong communication and customer engagement skills
Retail-level personal lending and credit experience
Ability to analyse income and expenses to assess affordability and support credit decisions
Strong collaboration skills across internal teams
Proven business development and relationship-building capability with external partners
Experience mentoring colleagues and supporting team initiatives

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

He aha te take e uru ai koe ki a mātou? - So, why join us?

From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.

We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.

Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support.

To find out more about working at ANZ visit https://www.anz.co.nz/careers/.You can apply for this role by visiting ANZ Careers and searching for reference number 119074.

Te Rā Ōtinga - Job Posting End Date

15/07/2026, 11.59pm, (NZ)