About Us

At Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of the ANZ Group, when you apply to join Suncorp Bank, you’ll be directed to ANZ systems and receive correspondence and notifications from ANZ as part of the recruitment process.  

About the Role

As a Financial Crime Officer in our Everyday Banking team you’ll play a key role in helping to effectively and efficiently prevent, detect, investigate and respond to financial crimes. This is a fantastic opportunity for someone starting their career in this important field.

Role Location: Brisbane 

Role Type: Permanent, Fulltime 

What will your day look like?

As a Financial Crime Officer, you will: 

• Respond to real-time alerts, communicating with customers about transactions and working with our internal teams.
• Assist customers throughout the fraud lifecycle, helping them return to their pre-fraud status when possible.
• Support investigations of financial crime alerts while following our internal policies and regulatory guidelines.
• Help with ongoing KYC, due diligence, sanctions, and watchlist requirements in our investigations
• Contribute to tracking metrics and reporting on financial crimes, sharing ideas to improve customer satisfaction and fraud prevention.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:  

• A qualification in financial crime investigative methods is a plus.
• Experience in banking, AML/CTF, customer service, or investigations is desirable but not essential.
• A strong teamwork attitude and good communication skills.
• Basic investigative and analytical skills with a willingness to learn and grow.
• Good time management and the ability to adapt to changes.

You're not expected to have 100% of these skills. We value a growth mindset, so if you have most of these things in your toolbox, we'd love to hear from you.

So why join us?

Suncorp Bank is a proud part of the ANZ Group and a place where you’ll be doing work that really matters. That’s because every role, in every team is working towards supporting the financial wellbeing of our million+ customers.

Our team members’ wellbeing is a top priority and we know it’s the added extras outside the workplace that can make all the difference. We offer a range of benefits and support resources so you can create a healthy work-life balance, helping you bring your best every day. We also provide tools that enable remote work to support flexible work arrangements whenever possible.

Being part of Suncorp Bank opens a world of exceptional growth opportunities, across Suncorp Bank as well as the many divisions within the ANZ Group which operates in almost 30 markets across the globe.

Suncorp Bank is committed to creating a workplace where people from all backgrounds, identities and beliefs can thrive in an environment of inclusivity and mutual respect. We welcome applications from everyone and invite you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

To find out more about working at Suncorp Bank and the ANZ Group, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 78084.

Job Posting End Date

31/10/2024 , 11.59pm, (Melbourne Australia)