About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

The Business Partner's role is to understand and translate the business strategy and key requirements into property solutions and to ensure that the solution is delivered to the satisfaction of the business without diminishing customer or employee experience.  The Business Partner can guide the Business Unit (BU) to consider new ideas and leverage data to identify and drive improvements that enhance efficiency in the Bank’s space utilisation and workplace experience.

Role Type: Permanent
Role Location: 111 Eagle Street, Brisbane City QLD 4000
Work Hours: Full Time (40 Hour/Week)

What will your day look like?

This role is accountable for:

Financial:

• Working collaboratively across all property streams, define and manage occupancy changes on behalf of the Business Unit delivering on key time, cost and quality elements
• Working collaboratively with alliance partners to ensure approved strategies are implemented within agreed time and cost parameters.

Customer:

• Build and maintain strong relationships with Business Units (BU) to ensure property service delivery consistently meets or exceeds expectations
• Undertake pro-active planning to understand and develop strategic property solutions to support BU requirements (including asset and/or network planning) that take into consideration current & future business requirements coupled with property principles.
• Serve as the first point of contact for management of issues/complaints escalated by end-users (Customers or staff).

Process:

• Proactively liaise with all stakeholders to ensure accommodation data is accurate across property databases & financial systems.
• Prepare regular portfolio reports, within specified timeframes, detailing property accommodation status and performance including recommendations on current and future issues.
• Management & monitoring of project plans developed & implemented to support investment activity including plans & reports developed by third party suppliers.
• Ensure capital works are in line with the business requirements, keeping within established property design guidelines and accommodation KPIs.

People & Culture:

• Actively lead and encourage an environment that supports teamwork, cooperation, performance excellence and personal success.
• Work collaboratively with Business Units, Property teams, Workplace Partners and Technology to ensure accommodation expectations are met.

Risk & Reputation: 

Responsible for full compliance with group property guidelines Ensure all BU activities as they relate to property meet statutory codes, group policies and guidelines. Where deviations detected, take appropriate action to rectify and prevent reoccurrence.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

Must have:

• ANZ Values
• Providing advice, recommendations and thought leadership, based on expertise and experience, to address needs.
• Excellent client service and communication skills
• Translating business requirements into solutions by understanding needs, feasibility and impact.
• Preparing, equipping and supporting people to successfully adopt change to drive organisational outcomes.
• Planning and prioritising what needs to be done (including people, process and technology implications) in order to deliver upon user needs and strategic priorities. This includes identifying, planning for, tracking and resolving dependencies.
• Building, maintaining and influencing relationships to achieve mutually beneficial outcomes.
• Helping to foster a healthy working culture. Enabling and facilitating a safe and supportive work or team environment, where our people are inspired and motivated to grow, thrive and deliver value.
• Curiosity and interest in industry best practice and how that might be applied in the workplace.
• Executing tasks and contracts to source and procure products and/or services from vendors and other suppliers. This includes policy and internal standards as well as monitoring the performance and financial impacts of the contract or service.

Good to have:

• Understanding of the complexity of how a similar corporation of statue operates and processes within
• Ability to create solutions and remove barriers to achieve the required outcomes.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 115666 .
 

Job Posting End Date

12/06/2026 , 11.59pm, (Melbourne Australia)