About Us

At ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a UX Designer in our Design & Content Management domain, you’ll lead user experience design activities within a multidisciplinary team, helping to shape and deliver seamless customer journeys in digital channel which includes mobile application (iOS & Android), web application, marketing and communication etc. You’ll bring experience in human-centred design, collaborate across business and technology, and support teams to design products that deliver real outcomes for customers and the bank.

We want to see your best! Please attach a condensed digital portfolio or showreel (max 5MB) showcasing your approach and thinking; and show us what you can do.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent 
Role Location: Bengaluru
Work Hours: Regular

What will your day look like?

As a Senior Designer, your key accountabilities include: 

• Research planning: Plan and conduct qualitative and quantitative research to understand customer needs
• Journey mapping: Define and refine user journeys and flows that align to business and customer goals
• Analysis and synthesis: Translate insights into actionable design opportunities, providing clear rationale for decisions
• Co-design: Facilitate ideation and design sessions with stakeholders and end-users
• Information architecture: Apply IA principles to structure interfaces that support usability and content clarity
• Prototyping: Design and iterate low- to high-fidelity prototypes using Figma
• Testing: Lead usability testing and apply findings to improve the user experience
• Collaboration: Work closely with developers, product owners and content teams to align on delivery
• Design systems: Apply and contribute to ANZ’s Design System
• Accessibility: Ensure accessibility and inclusive design principles are embedded (WCAG 2.1)
• Coaching: Share knowledge and uplift the capability of team members and peers
  

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• 6 to 8 years of experience in UX design across digital experiences and platforms
• Ability to design user flows, journeys, and create low to high-fidelity prototypes
• Proven experience working closely with developers to translate design into implementation
• Proficiency in Figma, Figjam, and Adobe Creative Cloud
• Strong understanding of human-centred design and accessibility (WCAG 2.1)
• Ability to synthesise user research and translate insights into actionable design outcomes
• Experience collaborating with cross-functional teams including developers, product owners, and other designers
• Excellent communication, storytelling and influencing skills
• Experience applying and contributing to a design system
• Proven expertise in designing for multichannel ecosystems with consistency across platforms
• A growth mindset, adaptability, and a commitment to delivering value

Good to have skills:

• Experience in financial services, consulting, or enterprise environments
• Familiarity with content design, service design, or product experimentation
• Awareness of technical constraints and experience collaborating in agile product teams
• Experience working across web and mobile platforms
• An interest in design tokens, or scalable documentation practices
• Exposure to accessibility testing or inclusive usability sessions
• Understanding of agile product development practices

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank's largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank's strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We're proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong. 

We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services.

We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.

To find out more about working at ANZ visit https://www.anz.com/careers/. You can apply for this role by visiting ANZ Careers and searching for reference number 111971.

Job Posting End Date

13/03/2026 , 11.59pm, (Melbourne Australia)