About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

About the Role

As a Senior Institutional Lending Officer, you will play a critical role in partnering with key business stakeholders, including Relationship Credit and Relationship Management teams, to deliver timely, efficient, and customer-focused lending and collateral management solutions.

The role is responsible for the setup, maintenance, and ongoing management of lending facilities across core banking platforms such as Loan IQ, Orion, and Razor, ensuring accurate processing, data integrity, and operational excellence. Additionally, you will support the delivery of optimized customer outcomes by effectively managing facility administration and collateral-related activities throughout the lending lifecycle.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent
Role Location: Bangalore
Work Schedule: Early morning shift(5 AM login)

What will your day look like?

As a Senior Institutional Lending Officer, you will be responsible for :
 

• Managing lending facilities end-to-end, including the accurate setup, maintenance, renewal, and processing of loan drawdowns, repayments, and related documentation across core systems such as Loan IQ, Orion, and Razor.
• Ensuring operational excellence by processing transactions with a high degree of accuracy, performing thorough validations, and consistently meeting Service Level Agreements (SLAs) and quality standards.
• Monitoring and maintaining loan documentation, following up on outstanding requirements, and ensuring completeness, accuracy, and compliance throughout the lending lifecycle.
• Driving the timely collection of fees and interest while maintaining accurate records and ensuring all activities are appropriately reflected in workflow management tools and operational systems.
• Partnering closely with Relationship Managers, Credit teams, and other key stakeholders to deliver exceptional customer outcomes and provide proactive support on lending and collateral management matters.
• Acting as a key point of contact for internal and external stakeholders by responding to queries promptly, providing status updates, and escalating risks, issues, or customer concerns where necessary.
• Identifying opportunities for process improvement and risk mitigation, and recommending practical solutions to enhance operational efficiency, controls, and the overall customer experience.
• Contributing to a collaborative and compliant work environment by supporting projects, adhering to established policies and procedures, maintaining required accreditations, and ensuring business continuity readiness.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• 5+ years of experience in Banking Operations, Lending Services, or Institutional Banking, with hands-on exposure to systems such as Loan IQ, Orion, Razor, and CACHE, or a demonstrated ability to quickly learn and adapt to new platforms and processes.
• Exceptional attention to detail and a commitment to accuracy, ensuring high-quality outcomes and the successful completion of tasks from initiation through to resolution.
• Proven ability to perform in a fast-paced environment, effectively managing competing priorities while consistently meeting deadlines and service level expectations.
• Excellent communication and stakeholder management skills, with the ability to build strong, collaborative relationships across internal teams, business stakeholders, and external clients.
• Strong organizational, coordination, and problem-solving skills, coupled with a proactive and self-motivated approach to delivering operational excellence.
• Resilience and the ability to work both independently and collaboratively, effectively navigating challenges, responding positively to change, and contributing to a high-performing team environment.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank's largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank's strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We're proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong. 

We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services.

We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.

To find out more about working at ANZ visit https://www.anz.com/careers/. You can apply for this role by visiting ANZ Careers and searching for reference number 120931.

Job Posting End Date

20/08/2026, 11.59pm, IST