About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

The Senior Employee Relations Advisor (T&C Consultant) provides expert labor relations advice intended to ensure participants are treated fairly, lawfully and in line with ANZ policies and Values, while ensuring regulatory compliance and the risks to the bank are mitigated.

This post is part of the Employee Relations Asia, Europe and America (ER AEA) Team, reporting to the Team Lead, AEA. The role holder manages day-to-day relationships with various senior stakeholders across a number of ANZ locations, working collaboratively and effectively as part of a multi-geography team, and implement continuous improvement initiatives aimed at building line manager capability, confidence and awareness in dealing with people-related matters. 

What will your day look like?

• Independently managing complex ER matters, conducting workplace investigations, resolving employee grievances and supporting the parties to resolve issues themselves across Asia, Europe and America, particularly in India. 
• Providing quality ER advice relating to employee issues, employment, policy, Health, Safety & Wellbeing matters, whilst ensuring a commercial, values-based, and lawful outcome across Asia, Europe and America, particularly in India.
• Ensuring a high level of ER advisory support is continuously provided to business stakeholders and within the Talent & Culture community
• Keeping across key developments in India employment law and labour legislation and regulation and providing proactive and strategic advice to relevant stakeholders
• Identifying and addressing areas for improvement relating to ER and the Talent & Culture function
• Leading and managing projects focused on continuous improvement of ER processes and contribution to the broader Talent & Culture function, including undertaking projects and initiatives for the benefit of and to represent ANZ India region in particular 
• Coaching, mentoring and supervising other members of the ER AEA team, including the ER First Responders, who are the ‘front line’ for all employee relations matters at ANZ
• Collaborating with legal teams in the preparation for and participation in labour relations matters
• Working effectively, collaboratively and resiliently as part of a multi-geography team, build capability and succession planning
   

What will you bring?

• Business and/or Human Resources Management and/or Law degree (post graduate legal qualifications in particular are highly desirable)          
• Extensive experience in a specialist employee relations role or employment legal role, demonstrating a deep understanding of employment laws, regulation and policy
• Demonstrated, strong experience engaging and managing senior stakeholders, ideally in a multi-national context, and ability to function as a strong and collaborative colleague and team member
• Demonstrated ability to apply sound judgement and commercial acumen to a range of complex cases, delivering practical advice that manages risk and accords with best practice and relevant employment jurisdiction 
• Ability to autonomously and timely manage multiple stakeholders, ER cases and priorities.
• Exceptional written and verbal communication
• Excellent influencing, negotiation and coaching skills 
• Strong attention to detail and problem-solving skills