About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

About the Role

• The EUDT Manager will be instrumental in driving strategic business initiatives within Institutional Operations across the GCC and other international regions. This role is pivotal in creating an exceptional client experience by leveraging key market differentiators.

• As a techno-functional position, it demands comprehensive technology expertise and a robust understanding of business dynamics, enabling the translation of business requirements into functional specifications and technical designs.

• The role necessitates deep knowledge of institutional products—such as Trade, Client Onboarding, Lending, Client Service, and Operational Processes—and the ability to directly correlate business process design with customer experience impacts.

• Collaboration with the Technology Project Manager (TPM) is crucial for delivering platform and workflow solutions. Therefore, the candidate must demonstrate proficiency in engaging with business, operations, risk, BG&C, and technology teams, alongside multiple senior stakeholders.

• Exceptional communication skills, experience with SDLC methodology, BPM, Agile practices, vendor management, and relevant operational exposure are essential. Specific expertise is required in workflow implementation, platform strategy, and skills in VBA, RPA, MS Access, SQL, and API. Familiarity with Python, JavaScript, and Gen AI is highly desirable.

• Additional experience in Business Process Architecture/Reengineering for Bank Operations, the capability to define best practices, and the practice of Technology Engagement for BPM Programs are advantageous. The role also involves working closely with Risk/Compliance teams to identify risks and implement controls, maintaining a regulatory and compliance-focused mindset.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Location: Bengaluru

Role Type: Permanent

What will your day look like?

We are looking for an experienced Change Manager to develop change strategies that will ensure the adoption of the changes introduced by delivery squads and to manage the change management activities that will implement this strategy.

As a Senior Change Manager, you will:

• Ensure project is within scope and budget

• Responsible for ensuring that new capabilities are rolled out within committed timelines

• Responsible for ensuring releases and enhancements are within overall budgets.

• Ensure project delivery is in line with the agreed timeline & requirements

• Achieve positive internal client perception by building sound relationships with key business stakeholders

• Translate customer and business needs into requirements and liaise with technology to implement the same.

• Work with TPM to deliver projects as per SDLC life cycle

• Delivery of key projects which include Cloud, ASW, API roll-out for institutional workflow implementation

• Delivery of automation initiatives identified by regional operations.

• Stakeholder management- build strong working relationships with Technology, regional & country stakeholders.

• Lead the team in delivering business projects

• Ensure adherence to the ANZ Policies and Process

• Liaison with stakeholders to approve exceptions/ documents

• Work along with Risk team to Identify risk and implement controls

• Identify trends, risks & issues; resolve as required.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Program management experience across Schedule, finance & quality

• Experience in program management and implementation of workflow applications including all aspects of SDLC

• Strong Domain knowledge on Institutional Banking

• experience in leading small to large size BPM programs with technology partners

• Strong understanding of Institutional products and business

• Good understanding of processes followed in Technology changes that Change the Bank/Run the bank

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

Job Posting End Date

14/05/2025 , 11.59pm, (Melbourne Australia)