About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Senior Business Analyst in Transformation Delivery Hub, you’ll play a key role in accelerating delivery of projects and programs, by leading in requirements gathering, analysing processes, and translating business objectives into actionable specifications for delivery teams, whilst aligning with stakeholder expectations to add real value.

The Senior Business Analyst leads business analysis activities for large, complex and strategically significant initiatives that span multiple business units, products, systems or stakeholder groups. The role is responsible for shaping problem definition, driving requirements strategy, influencing solution direction and ensuring that change initiatives deliver measurable business value. Senior Business Analysts operate with a high degree of autonomy, navigating ambiguity, resolving competing stakeholder priorities and providing expert guidance throughout the change lifecycle. They are trusted advisors to project sponsors, business leaders and delivery teams, translating strategic objectives into actionable outcomes and ensuring alignment between business goals, customer needs and technology solutions.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent
Role Location: Acacia, Manyata Tech Park
Work Hours: 7.00 am to 4.00 pm 

Note 1: The standard work schedule for this role is 7:00 AM to 4:00 PM. However, candidates are expected to remain flexible and may be required to work earlier shifts, depending on project commitments and scheduled stakeholder engagements or meetings. 

Note 2: There are multiple vacancies available for this role. Successful candidates may be matched to any of the available positions based on their experience, skills and business needs.

What will your day look like?

As a Senior Business Analyst, you will: 

• Lead the analysis of complex business problems, opportunities and strategic initiatives, providing recommendations that support organisational decision-making and business outcomes.
• Assess solution options, feasibility, business impacts, risks, costs and benefits to support investment decisions and change initiatives.
• Lead end-to-end requirements strategy, governance and lifecycle management, ensuring alignment between business objectives, scope and delivery outcomes.
• Lead current-state and future-state analysis, identifying opportunities to improve business processes, customer outcomes, operating models and ways of working. 
• Develop and maintain complex business, process and data models that support strategic planning, solution design and organisational transformation.
• Build trusted relationships with senior stakeholders and act as a strategic advisor, influencing decisions through evidence-based analysis and recommendations.
• Facilitate workshops, negotiations and decision-making forums to achieve alignment across business, technology and delivery stakeholders.
• Provide leadership and oversight for solution validation, acceptance testing, business readiness and implementation activities to ensure successful delivery outcomes. Lead change impact assessments and benefits realisation.
• Coach and mentor Business Analysts, providing guidance, quality assurance and support to uplift business analysis capability across teams and programs.
• Contribute to the development and continuous improvement of business analysis frameworks, standards, methodologies, tools and governance practices.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Strategic Business Analysis & Problem Solving like business situation analysis, root cause analysis, solution evaluation
• Requirements Leadership and governance including requirements strategy, scope management and prioritisation
• Business Process & Data Analysis and suggesting process improvements
• Business case development and benefits management and realisation
• Executive/Senior Stakeholder engagement and relationship management
• Facilitation and Influencing including negotiation, conflict resolution and decision support
• Business transformation and process improvement including future state thinking
• Process modelling tools (Advanced modelling techniques using Visio, BPMN, data modelling or equivalent)

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us? (Bengaluru GCC)

ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank's largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank's strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We're proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong. 

We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services.

We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.

To find out more about working at ANZ visit https://www.anz.com/careers/. You can apply for this role by visiting ANZ Careers and searching for reference number 126478.

Job Posting End Date

27/10/2026, 11.59pm, (Melbourne Australia)