About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

About the Role

To assist the Lending Processing Manager from Lending operational perspective.
Interact with Frontline / R&A and co-ordinate among the Hub and / or in-country teams to deliver loan fulfillment and life cycle management services. Support the team on other global / regional initiatives as and when required.. Staff should be well versed with Bilateral and Syndicated deals set up and maintenance. 

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type:Permanent
Role Location:Bengaluru
Work Hours:2AM shift
 

What will your day look like?

• Provide consistent and professional satisfying services to internal (i.e. Relationship Manager and other relevant stakeholders) and external clients
• Address queries from stakeholders in a timely and professional manner
• Escalation of any concerns from customers/ stakeholders to Line Manager immediately
• Ensure all customer correspondence is clear and concise
• Consistently meet targets in terms of quality and accuracy to ensure that requests/transactions are actioned within SLAs
• Conduct checks before processing, ensuring all documents' details are accurate, verify transactions
• Respond to enquiries regarding the status on processing
• Good knowledge of systems and applications
• Accountability for Risk and Compliance
• Take initiative to identify potential risk of processes or services improvements, and present to Team Leader/Manager with the solutions and the benefits
• Facilitate Limit Loading, Razor Reporting and maintain internal processes / guidelines / policies in core systems i.e. Razor, Orion, OCP, Loan IQ, etc.
• Processing of data and documents as instructed within the Lending Ops environment
• Participate and facilitate the projects which assigned by the management
• Develop good working relationships with all stakeholders
• Be a team player, proactively provide assistance to other team members when require, participate in team meetings and take active part in team activities

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Relevant working experience in loan operations/credit administration, loan documentation, security documentation, knowledge of bilateral & syndicated loans, executed document checking and credit administration in bank environment for Corporate and Institutional customers. Understand operational mindset and strive to enhance efficiency of operational flow.
• The ability to work autonomously and as part of a team with particular emphasis on successfully building collaborative relationships internally and externally
• Good written and oral communication skills in English
• Ability to manage priorities and interact with relevant stakeholders to meet the deadlines.
• Self-motivated with strong organisational and co-ordinations skills
• Strong problem solving, analytical & decision-making ability - able to make sound decisions under pressure. Able to build strong, open & collaborative working relationships
• Proven ability to work efficiently and accurately demonstrating attention to detail and follow through.
• Ability to manage priorities and interact with relevant stakeholders to meet the deadlines
• Computer literacy in Microsoft Office, Word, Excel, PowerPoint and familiarity with other applications

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank's largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank's strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We're proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong. 

We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services.

We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.

To find out more about working at ANZ visit https://www.anz.com/careers/. You can apply for this role by visiting ANZ Careers and searching for reference number 98697

Job Posting End Date

19/06/2025 , 11.59pm, (Melbourne Australia)