About Us

At ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Lead Technical Business Analyst in the Tech Pacific Domain, you are responsible for leading business analysis activities across complex projects, ensuring business objectives are effectively translated into robust technical solutions, and managing teams to deliver successful outcomes.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent

Work Location: Bengaluru

Work Schedule: Regular Shifts(Hybrid\Blended)

Role Purpose:

• To use analytical and communication skills to elicit, understand, validate and document requirements for business issues, functions and processes from high-level business needs through to detailed solution requirements. 
• The role plays a key role in supporting the delivery of solutions through the SDLC and in Agile delivery methodologies.
• The Business Analyst may work independently or in a scrum environment on small/ low complexity changes; with guidance as part of BA team on low-medium complexity components of larger initiatives.

What will your day look like?

Analysis:

• Elicitation – define and refine requirements
• Analysis and Problem Solving
• Process Mapping – current & target state
• Identify dependencies/risks and issues
• Use of Stories/Acceptance Criteria
• Building Domain/Application Knowledge

Deliver:

• Self-Managing – deliver to outcomes as agreed
• Good communication & documentation
• Responds to and invites feedback
• Facilitation Skills – team based
• Learning ANZ release processes/ADF
• Learning Agile Ways of Working

Connect:

• Support team/colleagues | Develop relationships | Attends and learns in Guilds/CoPs

Lead:

• Provide and receive feedback | Share knowledge | Support colleagues wellbeing

What will you bring?

• 12+ years of relevant experience in Business Analysis, including at least 4 years in a lead role.
• Lead and manage the end-to-end gathering and analysis of business and technical requirements.
• Collaborate with developers, testers, project managers, and business stakeholders to define and validate technical solutions.
• Analyze business and stakeholders need to define detailed functional and non-functional requirements that support solution design and development.
• Translate business objectives into actionable system capabilities, ensuring alignment with enterprise architecture, compliance, and banking regulations.
• Demonstrate strong knowledge of banking products, services, and the regulatory environment.
• Prepare comprehensive documentation, including use cases, prototypes, and technical specifications.
• Facilitate workshops and discussions with internal teams and stakeholders to elicit and refine requirements.
• Operate effectively in cross-functional Agile/Scrum teams, actively participating in sprint planning, backlog refinement, and retrospectives.
• Act as a key liaison between business and IT teams, ensuring solutions meet user expectations and strategic goals.
• Identify gaps, dependencies, and risks, providing recommendations to improve business processes and technical solutions.
• Maintain traceability of requirements throughout the project lifecycle, supporting test case creation, validation, and user acceptance testing (UAT).
• Drive continuous improvement initiatives to streamline operations and reduce manual effort.
• Build and manage strong stakeholder relationships, demonstrating effective communication and influence at senior levels.

Detailed Description

Technical Tool Kit:

Candidates are expected to demonstrate proficiency in at least one of the following technical areas.

• Good Knowledge of programming and scripting, with practical experience in Python, Java, and basic JavaScript, API testing tools (Postman, Swagger)
• Good Knowledge on Cloud, Integration, Version Control, Devops & Testing
• Requirements Management & Collaboration: JIRA, Confluence, IBM DOORS, Trello, Asana
• Process Modeling & Diagramming: BPMN tools (Bizagi, Camunda), UML tools (Enterprise Architect, Lucidchart, Visio), Wireframing tools (Balsamiq, Figma)
• Data Analysis & Visualization: SQL (MySQL, PostgreSQL, SQL Server), Tableau, Power BI, Excel (advanced), Python (data analysis), Jupyter Notebook

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you. 

So why join us?

ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank's largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank's strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We're proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong. 

We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services.

We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.

To find out more about working at ANZ visit https://www.anz.com/careers/. You can apply for this role by visiting ANZ Careers and searching for reference number 105816.

Job Posting End Date

15/12/2025 , 11.59pm, (Melbourne Australia)