About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Business Analyst in Australia Retail, you are responsible for liaising with stakeholders to elicit analyse, communicate and validate requirements for changes to business processes, policies and information systems.
 

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent
Role Location: Bengaluru
Work Hours: 7am/ 8am start

We have multiple vacancies available for the same role.

What will your day look like?

As a Business Analyst, you are accountable for: 

• Identify and understand the business problem and the impact of the proposed solution on the organisation’s operations
• Document the complex areas of scope, objectives, added value or benefit expectations, using an integrated set of analysis and modelling techniques
• Evaluate business needs, thus contributing to strategic planning of information systems and technology directions
• Translate business objectives into requirements using powerful analysis
• Coordinating with cross-functional teams from Business, IT and third-party providers ensuring that changes being introduced into live environment are tested efficiently.
• Explore implications of design decisions and recommend improvements
• Undertake qualitative, quantitative and desktop research to uncover actionable insights that can improve solutions and identify new opportunities

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Minimum 4 years in-depth experience as a Business Analyst or similar position, across project methodologies e.g., Agile and Traditional
• Extensive experience in eliciting, requirements gathering, documenting, analyzing, and validating business requirements.
• Proven experience in analyzing and mapping business processes.
• Ability to identify inefficiencies, create strategies and implement solutions
• Demonstrated experience working collaboratively with stakeholders. 
• Proven experience in successfully applying delivery structures and delivery key knowledge area
• Solid understanding of project management lifecycles, disciplines and procedures.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank's largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank's strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We're proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong. 

We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services.

We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.

To find out more about working at ANZ visit https://www.anz.com/careers/. You can apply for this role by visiting ANZ Careers and searching for reference number 98214.

Job Posting End Date

13/06/2025 , 11.59pm, (Melbourne Australia)