About Us

At ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Business Analyst in the Tech Pacific Domain, you will play a key role in shaping and building a banking experience that delivers exceptional value to our customers.

• Use analytical and communication skills to gather, understand, validate, and document technology requirements for business issues, functions, and processes, from high-level needs to detailed technical solutions.
• Support solution delivery through the Software Development Life Cycle (SDLC) and Agile methodologies.
• Work independently on medium-sized, high-complexity tasks; collaborate in a scrum environment on large, high-complexity initiatives; and lead analysis on medium-complexity projects.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours  

Role Type: Permanent

Role Location: Bengaluru

Work Hours: Regular shifts (Hybrid\Blended)

Position Title: Business Analyst (Technical Business Analyst)

What will your day look like?

• Lead the gathering of business and technical requirements.
• Collaborate with developers, testers, project managers, and business stakeholders to define technical requirements.
• Create documentation, such as use cases, prototypes, and technical specifications.
• Facilitate workshops with stakeholders and internal teams.
• Work in a cross-functional team, taking on various analyst roles and switching between business and technical tasks

What will you bring?

The ‘must have’ knowledge, skill and experience (KSE) the role requires are:

• 5 years’ experience in a Business Analyst role.
• Demonstrated experience in requirements elicitation, requirements analysis, requirements management.
• Able to work effectively at a technical level of detail.
• The ability to understand and analyse technology problems and find solutions.
• The ability to think creatively and work collaboratively with teams to solve business challenges.
• Experience in Agile and SDLC methods and techniques
• Experience in working as BA on medium-large scope and high complexity enhancement or project initiatives.
• Excellent communication skills - written and oral.
• Self-motivated and self-managing and ability to work independently.
• Excellent relationship building and stakeholder management skills.
• Experience in facilitating workshops using formal methodologies, involving multiple parties with independent objectives.

Detailed Description

‘Good to have’ knowledge, skills and experiences

• The ‘good to have’ knowledge, skill and experience (KSE) the role requires are:
• Experience in a Card Switching business & technical landscape.
• Experience in financial transaction processing systems.
• Experience in the New Zealand Payment Industry
• Experience with understanding and writing basic SQL (Structured Query Language)

So why join us?

ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank's largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank's strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We're proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong. 

We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services.

We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.

To find out more about working at ANZ visit https://www.anz.com/careers/. You can apply for this role by visiting ANZ Careers and searching for reference number 101004.

Job Posting End Date

11/08/2025 , 11.59pm, (Melbourne Australia)