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Chapter Lead Tester

Chapter Lead Tester

Req ID:  27352
Department:  Banker Digital Experience BX (30440018)
Division:  Group Technology (T77000)
Job Family:  Engineering

About the role

As a Tester Chapter Lead, you will play a pivotal role in in hiring and developing the Testing capability, ensuring the team has a clear sense of purpose and goals, while building their mastery and autonomy. You will be a champion for new technologies, productivity tooling and new ways of leading.


Chapter Leads care for and nurture the growth of their chapter members to ensure they are inspired by a sense of purpose and are continually building their mastery and autonomy. Chapter Leads are not full-time managers, they are expected to balance work between being an Analyst in their cross-functional squad, as well as performing line management duties.

What will your day look like

  • Understand the Australia Retail & Commercial division strategy and collaborate with the leadership team to shape & define priorities and the required change management and communication strategies that integrate the needs of our Bankers and Customers and maximise business value

  • Continuously develop Chapter expertise and Maintain best-in-class Chapter expertise and resources in order to deliver the right knowledge and skills to Squad

  • Maintaining your own technical knowledge through learning and continuous improvement

  • Overseeing, providing feedback, and developing Chapter members to help improve domain knowledge and better serve the Squads in which they work

  • Discussing Chapter development progress and opportunities the leadership team

  • Share knowledge and expertise within and outside of the Chapter

  • Ensuring the “how” of the work performed by Chapter members is aligned to drive strategy

  • Actively sharing knowledge and expertise across the wider change community in AR & C and with other Chapters

  • Engaging Product Owners to ensure Squads have proper technical resourcing and functional expertise

  • Sharing expertise with Squad members and working cross-functionally to advance the work of the Squad

  • Actively creating and maintaining a positive culture within the Chapter based on Agile leadership behaviour

What will you bring?

The ‘must have’ knowledge, skill and experience (KSE) the role requires are:

  • You have good leadership experience or qualities.

  • Significant prior experience as a Automation and functional tester

  • You are able to build and maintain relationships.

  • Facilitate, communicate and negotiate with ease.

  • An ability to challenge yourself and peers on the value that will be delivered to customers.

  • Strong understanding of Agile delivery and experience working in a cross-functional delivery team.

  • Experience in complex, customer facing, high-volume high-availability systems (e.g. end customer facing mobile App or web Application).

  • Great at presenting information through visual models, tools and techniques.

  • Be able to work through complex business/ technical problems and determine the root cause of a problem.

  • A desire to continuously learn new techniques / technologies and bring innovative ideas into the squad.

  • A team player (there is a lot of collaboration!).

Additional Skill Requirment

The ‘good to have’ knowledge, skill and experience (KSE) the role requires are:

  • Ability to build effective relationships with stakeholders to influence business outcomes

  • Excellent organisational, stakeholder management and project management skills

  • Skilled in verbal and written communications, with a relentless focus on ensuring communications are well delivered

  • Previous experience of Scaled Agile practices and ways of working, including the use of tools such as Jira, Confluence etc

  • Strong people leadership skills to build and grow a high performing team through effective coaching

Job Posting End Date

image, 11.59pm, (Melbourne Australia)

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