About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

About the Role

Institutional - KYC On-boarding is a global hub team supporting Australia, Singapore, Hong Kong, London, New York. The hub team functions in close partnership with In-Country, Sales, Relationship, Credit, Legal, Compliance and Operations to ensure efficient and timely on-boarding/reviews across the Institutional & Markets infrastructure. The KYC On-boarding & OCDD team is a stream within the Institutional division that plays a critical role in creating new customer profiles / reviewing client existing profiles & remediating clients records to ensure clients data is:

• AML / KYC relevant & is consistent with Group Standards
• compliant with international regulation and internal policies
• correct and relevant and linked across relevant systems

Onboarding and OCDD streams are responsible to perform creating KYC profiles for New to Bank customers and regular reviews across risk levels & ensure compliance to both internal policy and regulatory requirements. The team will focus on New to Bank on-boarding and Ongoing Customer Due Diligence/ Periodic Reviews & Remediation regularly to support Client Data Management activities like Name Changes, Event Driven Reviews, Mergers, Acquisitions, Off-boarding, gathering SSI details, SSI linkages in systems and client profile remediation. The role involves frequent interaction with Front Office, RMs, Compliance, On-boarding and other enablement function teams and therefore excellent inter-personal skills are required

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent
Role Location: Bangalore
Work Hours: Early Shifts

What will your day look like?

• Provide support to the New to bank/Ongoing Customer Due Diligence team. Support Maker & Checker tasks as per BAU.
• Ongoing Review of Client KYC Records across multi-jurisdiction / policies adhering to global & local addendums.
• Good knowledge on quality and compliance principles. Ensuring the KYC review files are risk and audit compliant.
• Liaising with clients to obtain required documents and verifying client data. Reviewing client files in order to identify and remove dormant accounts.
• Ensuring data integrity of the Customer profiles on the Onboarding platform. Ensuring all systems are accurately set up / linked to enable clients to the banking activity.
• Reviewing existing Procedure Docs, Preparing process flows & docs. Ensure all KOP's/policy changes are documented and fully compliant.
• Supporting On the Job Training for the new Staff.
• Perform Data Quality Checks / Spot Checks. Adhere to Quality Control framework.
• Proactively engage teams across the business to ensure client data is consistent and relevant.
• Timely Management escalations & reporting across the function.
• Shift Flexibility to manage global stakeholders is a requisite. 

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Minimum 3 - 8 years of experience within the financial services industry, regulatory compliance, AML KYC including quality assurance experience preferred. 3 plus years of KYC experience in a production environment with CDD & OCDD experience across multiple risk levels & policies is a must.
• Extensive knowledge of financial services operations. Excellent project management skills and the ability to proactively support multiple/ changing priorities and deadlines.
• Required strong KYC knowledge to process OCDD/ New to Bank across all policies, Risk Levels (Extreme, High, Medium & Low) & all client types (i.e. Trusts, Charities, Foundations, Commercial, Corporate, Private, Banks, Financial Institutions, Govt., Listed, Regulated).
• Good understanding of regulatory requirements. Regulations like Dodd Frank, FATCA, CRS, EMIR, MiFID, Volker, KYC systems and workflow tools.
• Proven track record of KPIs, SLAs, Quality Controls Framework adherence is a requisite. Ensure the KYC review files are risk and audit compliant.
• Ensure all KOP's/policy changes are documented and fully compliant. Support new hire trainings as well as engage with Stakeholder to collaborate operational deliverables.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank's largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank's strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We're proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong. 

We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services.

We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.

To find out more about working at ANZ visit https://www.anz.com/careers/. You can apply for this role by visiting ANZ Careers and searching for reference number 120928.

Job Posting End Date

07/08/2026, 11.59pm, (IST)