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Direct Marketing Manager

Direct Marketing Manager

Req ID:  115833
Department:  Customer Marketing
Division:  New Zealand
Location:  Auckland/Wellington

Ko Mātou – About Us

 

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.  

 

At ANZ, we’re in the middle of something truly significant. 

 

We are embarking on a bank-wide transformation, rebuilding core technology to create a faster, safer and more personalised banking experience for customers. But this is about much more than technology – it’s a customer transformation, and we need marketers to design how that change feels and deliver how its communicated.  

Mō te tūranga - About the role

 

We’re looking for experienced marketers who know how to turn complexity into clarity, and change into an experiences customers can understand and trust. You’ll help shape how transformation shows up in market, designing engaging, customer-first communications that feel distinctly different from traditional change comms. 

 

You will have the opportunity to help set a new benchmark for how one of New Zealand’s largest organisations communicates major change to customers.  

 

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.  

 

Role Location: Auckland/Wellington

Role Type: 18 months Fixed-Term 

Role Hours: 37.5hrs per week, Monday to Friday 

 

Ka aha tō rā e kite ai? - What will your day look like?

 

In this role, you will: 

 

  • Translate complex technology and change into clear, targeted communications that help customers move through change with confidence. 

  • Partner with stakeholders across the business to shape communication strategies that bring this bank-wide transformation to life for customers 

  • Use this transformation as a catalyst to reimagine the future state of customer communications 

 

Ōu Pūkenga? - What will you bring?

 

To grow and be successful in the role, you will ideally bring the following: 

 

  • Hands-on direct marketing experience delivering targeted, multi-channel communication that drive measurable customer engagement 
  • Exceptional attention to detail with curiosity to question and challenge the status quo.  
  • Strong data and segmentation skills to personalise communications and experiences  Ability to turn complex ideas into simple, compelling messages that resonate with customers  Confidence influencing stakeholders with excellent communication skills   Proven delivery skills with the ability to manage multiple priorities and hit deadlines  You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you. 

He aha te take e uru ai koe ki a mātou? - So, why join us?

 

From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.  

 

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.  

 

We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.    

 

At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.

 

Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support.  

 

To find out more about working at ANZ visit https://www.anz.co.nz/careers/.You can apply for this role by visiting ANZ Careers and searching for reference number 115833.

Te Rā Ōtinga - Job Posting End Date

10/06/2026 , 11.59pm, (Melbourne Australia)

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