Ko Mātou – About Us

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Senior Process Analyst in our Process Practice, you’ll play a key role modelling process maps using Signavio and using frameworks such as APQC.

The role supports the delivery of the strategic Operational Resilience Process through modelling the process maps (L4) which execute the Critical Operations, using BPMN in Signavio. The role will add identified controls and dependencies to the process maps in Signavio.

This role works closely with the Process Lead, BG&C Lead, Process Chapter Lead, Risk and other stakeholders to ensure our process deliverables are achieved.

Role Location: This role can be based in Auckland or Wellington. Let us know what works for you.
Role Type: 12 Month, Secondment/Fixed-Term Role
Hours: Standard 37.5 hrs

What will your day look like?

You will be responsible for:

• Participating in discovery & planning for your assigned Critical Operation Modelling process. This will be done in conjunction with the Process Lead.
• Working with the Subject Matter Experts to model the process maps (L4) using BPMN in Signavio.
• Walking through and validating the documented process maps
• Adding the required attributes for each process map in Signavio.
• Liaising with a Risk representative to add controls for each process map in Signavio.
• Identifying and adding Critical data Elements for his process map in Signavio.
• Actively attending weekly standups and managing Jira tickets assigned to you.  
• Attending required project and team meetings
• Sharing knowledge generously and contributing to a collaborative team culture

What will you bring?

To thrive and excel in this role, you should ideally possess the following:

Must-have:

• Hands on modelling experiences using BPMN.
• Working knowledge of Signavio
• Stakeholder Management.
• Elicitation and facilitation skills.
• Effective communication skills including the ability to present processes to all levels of stakeholders.
• A growth mindset and desire to continually learn and share new techniques and ideas

Good-to-have:

• Experience in business transformation or change initiatives.
• Exposure to Critical Operations, Risks and Controls within the Banking industry.
• Familiarity with process frameworks such as APQC
• Strong analytical skills for assessing information and making recommendations.
• Exposure to Agile environments.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

Tō aramahi ki ANZ - Your Career at ANZ

There's something special about being part of ANZ, you're part of a work whānau striving towards a common purpose: shaping a world where communities thrive.  Our teams do this by helping people make the most of what they have, to transform ideas, hard work and ambition into reality.

Career development means different things to different people. It may simply mean developing a skill, broadening your experience by moving sideways or stretching yourself by moving to a different business. How you manage and develop your career is up to you. That's why we're committed to helping you do this by providing you with the support, tools and resources you need to take the next big step in your career, towards even bigger things with us in the future.

Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.

Job Posting End Date

10th November 2025, 11.59pm NZT