Ko Mātou – About Us

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Mō te tūranga - About the role

As a Senior Manager Insurance in Personal Banking, you’ll play a key role in our mission to deliver outstanding insurance propositions that meet more customer needs and enhance their financial wellbeing.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Location: Auckland or Wellington (Auckland preferred)

Role Type: Permanent, Full-time

Ka aha tō rā e kite ai? – What will your day look like?

You’ll be leading ANZ’s insurance strategy and managing key relationships to deliver customer-focused insurance solutions that meet customer needs and drive growth. Your day will involve collaborating with partners, shaping product strategy, and ensuring compliance across the insurance portfolio.

• Develop and implement customer and product strategies, working with stakeholders to ensure suitability and value for customers.
• Manage relationships with third-party insurers (Vero and Chubb) from both an operational and strategic perspective, monitoring performance and driving improvements.
• Oversee financial health and sustainability of the insurance portfolio, contributing to budgets, forecasts, and business plans.
• Ensure compliance and risk management, ensuring we deliver solutions to a high standard  and compliant with ANZ frameworks and policies, all while  driving process simplification and customer-focused improvements.
• Build a culture of collaboration, ownership, and innovation by bringing together and both directly and indirectly leading teams of people to deliver

Ōu Pūkenga? – What will you bring?

To grow and be successful in the role, you will ideally bring the following:

• Experience in the insurance industry, with strong knowledge of insurance products and customer needs.
• Proven relationship management skills, particularly in managing external partnerships and driving collaborative outcomes.
• Ability to lead and influence, including experience guiding small teams and fostering a collaborative environment.
• Strong communication and stakeholder management skills, with the ability to engage effectively across internal teams and external partners.
• Strategic thinking and commercial acumen to shape product propositions and deliver customer-focused solutions.
• A proactive approach to risk management and compliance, ensuring alignment with industry standards and ANZ frameworks.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

He aha te take e uru ai koe ki a mātou? - So, why join us?

From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.  

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.  

We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.    

At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.

Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support.  

To find out more about working at ANZ visit https://www.anz.co.nz/careers/.You can apply for this role by visiting ANZ Careers and searching for reference number 107894.

Te Rā Ōtinga - Job Posting End Date

23/01/2026 , 11.59pm, (NZST)