Ko Mātou – About Us

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. 

Mō te tūranga - About the role

As an Outsourcing Manager in our NZ Outsourcing Governance area within the Technology Performance & Planning Domain, you’ll play a key role to ensuring ongoing understanding and compliance with BS11 policy is maintained (including supporting BUs to manage their ongoing compliance). As a senior member of the team this role will partner with the Senior Manager Outsourcing and deliver clear and strategic guidance on Outsourcing/Offshoring policies.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours. 

Role Location: Auckland or Wellington

Role Type: Permanent, Full-time

Ka aha tō rā e kite ai? - What will your day look like?

The Outsourcing Manager is critical to making this happen and key responsibilities of the role will include the following:

• Ensure ongoing alignment with the BS11 policy, empowering business units to maintain compliance
• Management of NZ Outsourcing Governance communications plan and operating portal
• Collaborate with the Senior Manager Outsourcing, serving as a trusted deputy and provide timely and consistent advice on Outsourcing obligations and policy interpretation
• Governance of processes and integrations to ensure continued alignment and identifying opportunities for improvement
• Build strong partnerships with key stakeholders and senior leaders to shape outsourcing regulatory trends and reforms globally
• Lead proactive communication and knowledge-sharing on NZ and global outsourcing requirements and risks

Ōu Pūkenga? - What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Proven ability to navigate compliance and policy frameworks, interpreting laws, codes, and standards effectively
• Strong communication and facilitation skills, capable of tailoring the message to the audience
• Ability to drive successful outcomes through delivery management, including tracking progress, resolving challenges, and managing dependencies
• Strong governance expertise and experience developing governance frameworks
• Planning and prioritisation skills to support the successful delivery of strategic priorities
• Experience optimizing business processes to enhance productivity, efficiency, and quality
• Ability to cultivate meaningful partnerships with senior stakeholders, ensuring strategic alignment and fostering collaborative success. 

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

He aha te take e uru ai koe ki a mātou? - So, why join us?

From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.  

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.  

We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.    

At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.

Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support.  

To find out more about working at ANZ visit https://www.anz.co.nz/careers/.You can apply for this role by visiting ANZ Careers and searching for reference number 93140.

Te Rā Ōtinga - Job Posting End Date

Wednesday 7th May, 11.59pm, (NZST)