Ko Mātou – About Us

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Mō te tūranga - About the role

As Manager, Operational Risk (Model Risk), you’ll play a critical role in strengthening ANZ’s first line management of model risks. Sitting within the Operational & Resilience Risk Centre of Expertise, this role partners closely with business, technology and analytics teams to ensure models (including algorithms, automation, AI and bots) are designed, used and governed safely and effectively.

You’ll coordinate risk assessments, support regulatory and policy change, and help embed sustainable controls across end‑to‑end value chains. With a strong focus on model risk, you’ll provide practical advice on model design, validation and safe use, ensuring risks are understood, controlled and escalated appropriately. Acting as a trusted first line risk partner, you’ll support robust decision‑making, strong control effectiveness, and a resilient risk culture.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Location: Auckland or Wellington

Role Type: Permanent, Fulltime

Ka aha tō rā e kite ai? - What will your day look like?

The Manager, Operational Risk (Model Risk) position is a dynamic and impactful role with a broad range of responsibilities. Some of your day-to-day activities may include the below:

• Managing and coordinating model risk assessments
• Providing specialist model risk advice on the design, use and governance of models (including algorithms, AI, automation and bots) used in business decision‑making
• Partnering with business and control owners to ensure models are fit‑for‑purpose, appropriately validated and remain effective as business context changes
• Advising on safe model usage and building awareness of risks where models may not perform as intended
• Supporting controls testing teams to validate model effectiveness and control design
• Partnering with business teams to design, uplift and embed sustainable model risk controls
• Supporting regulatory and policy change through impact assessments and business implementation activities
• Reviewing control design and effectiveness, identifying gaps and supporting remediation planning and delivery
• Preparing risk insights, analysis and materials to support governance forums and management decision‑making
• Acting as a trusted first line risk partner, reinforcing accountability for operational, resilience and model risk
• Contributing to capability uplift and continuous improvement across the Operational & Resilience Risk COE

Ōu Pūkenga? - What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Strong experience in model risk management within a regulated or complex environment
• Demonstrated understanding of model risk, including model design, validation, controls and governance for AI, automation or algorithm‑based decision tools
• Ability to apply risk judgement pragmatically and advise the business on safe and effective model usage
• Experience leading complex risk assessments, reviewing control design and effectiveness reviews and supporting risk remediation activities across financial services environments
• Strong analytical skills, with the ability to identify risk themes, emerging issues and control gaps
• Confidence engaging with a wide range of stakeholders, including business, technology, analytics and risk teams
• Clear written and verbal communication skills, including preparing risk materials for governance forums
• A risk‑based mindset with sound judgement, balancing customer, business and regulatory outcomes
• A proactive approach to learning, collaboration and continuous uplift of resilience and model risk capability

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

He aha te take e uru ai koe ki a mātou? - So, why join us?

From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.  

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.  

We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.    

At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.

Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support.  

To find out more about working at ANZ visit https://www.anz.co.nz/careers/.You can apply for this role by visiting ANZ Careers and searching for reference number 114850.

Te Rā Ōtinga - Job Posting End Date

17/06/2026 , 11.59pm, (Melbourne Australia)