Ko Mātou – About Us

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Mō te tūranga - About the role

As the Head of Retail Wealth Propositions and Distribution in our Funds Management, Product team, you’ll play a lead role in helping to translate the big picture view into what work is required to deliver amazing customer propositions, customer value, and business value. This role is accountable for bringing to life the roadmap for the ANZ Funds Management KiwiSaver and Retail Wealth customer proposition centred on customer needs and solutions - which will evolve based on customer insights, customer behaviour and changes in the market. Additionally, the role is responsible for building and maintaining strong relationships with ANZ Bank Customer Engagement teams (branch, contact centre and digital).

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent, Fulltime

Role Location: Auckland

Ka aha tō rā e kite ai? - What will your day look like?

The Head of Retail Wealth Propositions and Distribution position is a dynamic and impactful role with a broad range of responsibilities. Some of your day-to-day activities may include the below:

• Own the end-to-end KiwiSaver and Retail Wealth value proposition, ensuring its successful delivery within the Funds Management product team.
• Be accountable for the financial and business performance of the Retail Wealth product suite, playing a key role in driving strategic growth across acquisition, retention, and roadmap execution.
• Collaborate closely with internal partners—including Customer Engagement and Centre of Excellence (CoE) teams—and external stakeholders to shape and deliver purpose-led customer propositions, solutions, and experiences.
• Identify, remove, and reduce impediments, blockers, and dependencies to accelerate speed-to-market for customer solutions.
• Champion the voice of the customer, ensuring it is consistently represented in decision-making and product development.
• Define, act on, and respond to customer insights to track progress against agreed customer outcomes and measures.
• Align and focus teams on the right priorities, enabling the customer behaviour change required to achieve key results.
• Contribute to a high-performing, collaborative team culture, where all members and stakeholders understand the importance of their role in delivering customer value.

This position offers flexibility and creativity—you’ll be encouraged to bring your unique perspective and flair to make the role your own.

Ōu Pūkenga? - What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Extensive experience within the financial services sector, ideally with a strong focus on product portfolios.
• Deep technical leadership experience across Wealth, with a strong understanding of industry dynamics.
• A proven ability to drive growth, deliver excellent customer outcomes, and achieve strong business performance.
• Broad exposure to key disciplines such as design, digital, data, technology, marketing, analytics, strategy, and governance.
• Strength in innovation management, including guiding the creative process of others and successfully bringing new ideas to market.
• Demonstrated leadership capability, particularly in influencing and leading multi‑disciplinary teams without direct line authority.
• Confidence in engaging senior stakeholders, supported by strong influencing and negotiation skills.
• A growth mindset, with the ability to anticipate and plan for change, take a long‑term view of business needs, and pursue continuous improvement.
• A strong track record in building and maintaining effective partnerships, including working collaboratively with internal and external stakeholders in co‑design and delivery contexts.
• Excellent analytical and problem‑solving skills, with the ability to translate insights into clear action.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

He aha te take e uru ai koe ki a mātou? - So, why join us?

From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.  

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.  

We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.    

At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.

Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support.  

To find out more about working at ANZ visit https://www.anz.co.nz/careers/.You can apply for this role by visiting ANZ Careers and searching for reference number 109158.

Te Rā Ōtinga - Job Posting End Date

09/02/2026 , 11.59pm, (Melbourne Australia)