Ko Mātou – About Us

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Mō te tūranga - About the role

As a Chapter Lead, you will be a subject matter expert the field of Business Intelligence and Analytics and part of the wider Data & Analytics Centre of Excellence that supports all Business Units within ANZ NZ. You will grow and develop the capability of others in your discipline and will have direct people leadership responsibility for up to 10-chapter members.

You will also contribute to the delivery of data priorities, dedicating ~20-30% of your time to squad work. This may include providing SME input, reviewing design decisions, and coaching squad members to resolve challenges, as well as more “hands on” complex business analysis, ad-hoc data analysis, descriptive and diagnostic analytics, report/dashboard development or data visualisation and data story telling.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent
Role Location: Auckland or Wellington
Work Hours: Full-Time, 37.5 Hours

Ka aha tō rā e kite ai? - What will your day look like?

As a Chapter Lead - Business Intelligence, you will:

• Owning the frameworks, standards, and practices for chapter members to follow in their squad work (e.g. requirements templates, wireframes, testing standards, peer reviews).
• Where required, working with the Principal Engineer and other Chapter Leads to develop templates, guidelines, frameworks, and other such materials to help promote the adoption of and adherence to best practice in your discipline.
• Providing thought leadership and coaching others in leading best-practice approaches.
• Contributing to project deliverables, working across squads to provide SME input and quality assurance (at around ~20-30% of your capacity).
• Acting as an escalation point for complex or challenging data questions relating to your discipline.
• Establishing a strong community and positive workplace culture that promotes learning and continuous improvement.
• Identifying new or innovative ways of delivering work in your discipline (e.g., through automation, the use of AI tools or simplification).
• People Management accountabilities of Chapter members, this includes providing feedback, support, and guidance, proactively managing underperformance, applying organisation policy and maintaining accurate employee people data in HR systems.
• Partnering with Platform Owners and Product Owners to understand and plan for chapter capability needs and align chapter members to squads based on their skill set and ambitions.

Ōu Pūkenga? - What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Deep technical expertise within your discipline (data, report and dashboard development, AI, analytics)
• Proven people leadership experience, including coaching, team building and leading through change.
• Experience line‑managing teams of up to 10 direct reports.
• Strong understanding of Agile methodologies and their application to data engineering and BI delivery.
• Excellent written and verbal communication skills with senior and technical stakeholders.
• Ability to challenge the status quo and propose alternative, practical solutions.
• 5+ years’ experience in Analytics, Business Intelligence or Technology roles.
• Hands‑on experience with BI and analytics tools such as Tableau, SAS, Python, SQL and AWS’s data stack.
• Strong understanding of the full ETL development lifecycle.
• Solid expertise in data modelling techniques, including Kimball methodologies.
• Demonstrated ability to translate data and analytics solution designs into successful, real‑world implementations.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

He aha te take e uru ai koe ki a mātou? - So, why join us?

From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.  

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.  

We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.    

At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.

Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support.  

To find out more about working at ANZ visit https://www.anz.co.nz/careers/.You can apply for this role by visiting ANZ Careers and searching for reference number 114856.

Te Rā Ōtinga - Job Posting End Date

15/05/2026 , 11.59pm, (Melbourne Australia)