Site Reliability Engineer

Req ID: 117008

Department: Tech Wholesale & Enterprise Delivery (NZ)

Division: Technology

Location: Auckland

Ko Mātou – About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Mō te tūranga - About the role

As a Site Reliability Engineer within the Technology team, you will play a key role in maintaining the health of technology services across a broad range of production and robust backup workloads.

The role includes a mix of responsibilities such as production stability, platform releases, quality assurance, and overall ecosystem health (e.g., closing vulnerabilities, meeting TCLs, environment refreshes, patching, and version maintenance). You will also be responsible for developing and implementing technical changes as required.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent
Role Location: Auckland or Wellington
Work Hours: 37.5 per week

Ka aha tō rā e kite ai? - What will your day look like

As a Site Reliability Engineer, you will be responsible for:

Supporting the production stability of the C1 global Sky service (up to 50% of capacity) as part of a global operating model
Maintaining the stability of Insto Tech NZ cloud applications (e.g., Sky Robust Backup, Gabor, and BS11 Applications), ensuring compliance with all NZ Technology policies, procedures, standards, and regulatory requirements
Collaborating with the Chapter and delivery partners (e.g., Institutional Technology, Managed Service Providers, Technology Operations) to promote knowledge sharing and best practices across Institutional NZ cloud workloads
Identifying and developing automation solutions to reduce manual intervention and prevent recurring issues
Proactively engaging with business and technology stakeholders for guidance and support as needed

Ōu Pūkenga? - What will you bring?

To grow and succeed in this role, you will ideally bring the following:

A solid understanding of Software Engineering and Computer Science principles, coupled with strong programming and scripting fundamentals in two or more core languages (e.g., HCL, Python, Powershell, bash, ruby, go, JavaScript, etc.)
Experience developing and/or supporting the build and maintenance of complex systems
Experience with Infrastructure as Code (Terraform) and automation to improve consistency and reduce manual effort
The ability to explain and solve technical problems, and effectively communicate solutions and required actions to team members and technical teams, providing clear and concise outputs
Strong written and verbal communication skills, including presentation abilities
Hands-on experience managing incidents across production environments, including triage, impact assessment, and prioritisation
Experience implementing CI/CD pipelines to enable faster, reliable, and repeatable deployments
A willingness to learn how to produce and critique technical designs and specifications
The ability to work with a reasonable level of autonomy
Curiosity and eagerness to expand knowledge by learning new technologies and applying them to deliver value
An understanding of multi-team Agile delivery approaches
Experience in building and maintaining cloud-hosted applications; AWS experience is preferred

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

He aha te take e uru ai koe ki a mātou? - So, why join us?

From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.

We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.

Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support.

To find out more about working at ANZ visit https://www.anz.co.nz/careers/.You can apply for this role by visiting ANZ Careers and searching for reference number 117008.

Te Rā Ōtinga - Job Posting End Date

22/06/2026, 11.59pm, (NZ)