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Senior Relationship Manager

Senior Relationship Manager

Req ID:  27261
Department:  BUS(C) Albany 1 ANZ (89252015)
Division:  New Zealand (T30000)
Job Family:  NZ

About the role

  • Shape a rewarding career in a supportive, flexible and collaborative work environment

  • Provide innovative banking solutions tailored to your Agriculture and Commercial Business customers

  • Be part of a strong and vibrant team-based environment where success comes from combining our individual strengths


Role Location: Auckland (Primarily Pukekohe)

Role Type: Permanent, Full-Time

What will your day look like

In this role, you would have the opportunity to: 


  • Develop, maintain and grow a customer portfolio with sustainable long-term client relationships

  • Proactively seek to enhance relationship with networks and customers to foster collaboration and seek new business opportunities.

  • Role model good customer outcomes and make banking easier for complex customers, by understanding their business needs and developing insightful solutions

  • Enhance the bank’s profile in the marketplace – being present at networking events and showing an understanding of the business environment and our offerings

  • Maintain an in-depth knowledge of all core products and recognise when to introduce your specialist knowledge and expertise

  • Provide ongoing leadership, support, and development for Relationship Associates and other staff as appropriate

  • Cultivate a broad network to exchange ideas and identify potential prospects for ANZ’s Agricultural and Commercial customer portfolios.

What will you bring?

To grow and be successful in this role, you will ideally bring the following: 


  • A successful track record in customer relationship management, risk management and an ability to influence outcomes

  • Demonstrated resilience and self-management with Growth mindset supported by a flexible approach with willingness to adapt

  • Proven business development capability and experience with building broad community networks.

  • Leadership ability, with experience in effective coaching, able to support others through change and adapt to new environments or ways of working

  • Ability to have communication skills that adapt style for audience and build proposals that meet customer needs, combining technical skills with confidence in discussions

  • Proven sound financial analysis and decision-making skills

So, why join us?

Our purpose is to shape a world where people and communities thrive. That's why we strive to create a balanced, sustainable economy in which everyone can take part and build a better life. By helping people make the most of what they have, we transform ideas, hard work and ambition into reality.


ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.


We work flexibly at ANZ. Talk to us about how this role could be flexible for you.


To find out more about working at ANZ or to view other opportunities visit

Job Posting End Date

06/12/2022image, 11.59 NZT

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