Ko Mātou – About Us

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Mō te tūranga - About the role

ANZ’s Business & Agri teams support small-to-medium businesses, from those starting out with simple business needs to larger businesses that require more specialised support as they grow. Our strategy is to help Kiwis start, buy and sustainably grow their business. We do this by delivering to our customer value proposition of making banking easier through digital capability and automation, connecting customers to specialists and new opportunities, and delivering insights that add value and drive sustainability.

As a Senior Relationship Manager, you will play a pivotal role in growing, supporting and enhancing the financial wellbeing of a diverse portfolio of larger commercial clients across the Auckland region. A core focus of the role is originating new primary customer relationships and expanding ANZ’s footprint within target segments. As a senior member of the team, you will be responsible for strengthening ANZ’s market presence, actively acquiring new-to-bank customers, originating and managing more complex lending structures, and overseeing high‑value, strategically important client relationships.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Location: Auckland South

Role Type: Permanent, Fulltime

Ka aha tō rā e kite ai? - What will your day look like?

The Senior Relationship Manager is a dynamic and influential role with a broad range of responsibilities, with a strong emphasis on originating new customer relationships and delivering sustainable portfolio growth, while combining deep client engagement with leadership and market impact. Your day to day activities may include:

• Grow, develop and manage a portfolio of larger and more complex commercial clients, with clear accountability for acquiring new primary relationships and building a strong pipeline of new‑to‑bank opportunities, by taking a strategic, whole‑of‑client approach to drive long term relationships.
• Build and maintain a strong market presence across Auckland, acting as a senior representative and the face of ANZ to key Commercial clients, industry participants and professional advisors.
• Strengthen relationships with customers, professional networks and internal stakeholders to drive collaboration, identify new opportunities and deliver integrated, value adding solutions.
• Proactively identify, originate and convert new customer opportunities through disciplined prospecting, strong referral networks and targeted engagement with professional partners, delivering sustained growth in new customer relationships and lending outcomes.
• Role model strong customer outcomes by making banking easier through a deep understanding of client strategies, financial drivers and risk considerations.
• Provide leadership, coaching and development support to Relationship staff across the wider region, contributing to a high performance culture and strong risk and values alignment.

Ōu Pūkenga? - What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• A strong and proven track record in customer relationship management and risk stewardship, with experience supporting medium to largescale commercial and corprate clients over time, including the ability to manage complex credit and commercial outcomes.
• Demonstrated business development capability, with a history of identifying, originating and growing opportunities through trusted relationships and well established professional and community networks.
• A well developed network and strong commercial connections within the Auckland business market and professionals network, enabling you to proactively build ANZ’s profile and influence across key industries and professional influencers.
• Well developed leadership capability, with experience coaching and developing others, supporting teams through change, and adapting confidently to evolving environments and ways of working.
• Strong communication and influencing skills, with the ability to tailor your style to different audiences and build compelling, customer focused proposals—combining sound technical knowledge with confidence and credibility in senior level discussions.
• Proven financial analysis and decision making capability, with the judgement to balance customer needs, risk appetite and commercial outcomes in complex situations.
• Flexibility and adaptability, with the ability to work effectively across multiple teams and stakeholders while maintaining accountability for key portfolios and priorities.

 You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

He aha te take e uru ai koe ki a mātou? - So, why join us?

From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.  

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.  

We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.    

At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.

Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support.  

To find out more about working at ANZ visit https://www.anz.co.nz/careers/.You can apply for this role by visiting ANZ Careers and searching for reference number 110142.

Te Rā Ōtinga - Job Posting End Date

16/03/2026 , 11.59pm, (Melbourne Australia)