Ko Mātou – About Us

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

ANZ’s Business & Agri teams support small‑to‑medium businesses across Aotearoa, from those starting out with straightforward banking needs to larger, more complex organisations requiring specialised support as they grow. Our strategy is to help Kiwis start, buy and sustainably grow their businesses. We do this by making banking easier through digital capability and automation, connecting customers to specialist expertise and new opportunities, and delivering insights that add value and support long‑term sustainability.

Mō te tūranga - About the role

The Senior Manager role provides strong leadership and coaching to a team of Relationship Managers and Relationship Associates within the Business team. In this pivotal role, you will lead the team to grow, support and enhance the financial wellbeing of a diverse portfolio of existing and new customers.

You will be accountable for delivering business objectives aligned to ANZ’s purpose, values and strategic agenda, while embedding a strong conduct and risk culture across the team. You will champion the use of data and insights to build capability, deepen customer understanding and enable better customer outcomes.

Role Location: Whangārei

Role Type: Permanent

Hours: Standard, Monday to Friday 37.5 hrs

Ka aha tō rā e kite ai? - What will your day look like?

The Senior Manager, Business is critical to making this happen and key responsibilities of the role will include the following:

• Providing strong leadership, coaching and development support to Relationship staff, fostering a high‑performance culture aligned to ANZ’s values, conduct and risk expectations.
• Leading and supporting others through change, providing clarity of purpose and direction to successfully embed new ways of working.
•  Building and maintaining a strong market presence across Northland, acting as a senior representative and the face of ANZ to key Commercial customers, industry participants and professional advisers.
• Strengthening relationships with customers, professional networks and internal stakeholders to drive collaboration, identify growth opportunities and deliver integrated, value‑adding solutions.
• Ensuring robust and consistent governance and oversight across the segments and region.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Well‑developed leadership capability, with a proven track record in coaching and developing high‑performing teams, and the ability to lead others confidently through change and evolving ways of working.
• Demonstrated experience in setting direction and building capability through training, coaching, motivation and effective performance management.
• Strong stakeholder and customer management skills, with the ability to build networks, influence outcomes and collaborate effectively to add value and drive positive customer outcomes.
• Strong critical thinker, able to manage competing demands and priorities, exercising sound judgement and decision‑making in complex environments.
• Confident in analysing and interpreting data and insights, translating complex information into clear, practical and effective solutions.
• Risk‑aware, with proven experience operating within a well‑managed business environment and a continuous improvement mindset.
•  Solid understanding of business banking solutions and opportunities, with demonstrated financial analysis and decision‑making capability, and the judgement to balance customer needs, risk appetite and commercial outcomes.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

He aha te take e uru ai koe ki a mātou? - So, why join us?

From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.  

We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.    

At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.

Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support.

To find out more about working at ANZ visit https://www.anz.co.nz/careers/.You can apply for this role by visiting ANZ Careers and searching for reference number 114620

Job Posting End Date

14/05/2026 , 11.59pm, (Auckland, New Zealand)