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Relationship Manager

Relationship Manager

Req ID:  30811
Department:  BUS(C) East Tamaki (85040293)
Division:  New Zealand (T30000)
Job Family:  NZ

About the role

At ANZ our purpose is to shape a world where people and communities thrive. We're making this happen by supporting the financial needs of New Zealand businesses for more than 180 years. This experience has led to an understanding of the challenges, rewards and opportunities our customers face when running their Business. Our team does business in every community in New Zealand, supporting customer’s right through from those with simple business needs, to the largest privately-owned businesses.


The Commercial Relationship Manager is critical to making this happen and key responsibilities of the role will include the following:

  • Building sustainable long-term client relationships and growing critical customer portfolios

  • Align with overall business strategies to source and maximise new business, increase effectiveness and keep up to date with market and economic trends

  • Support customer with their banking needs by simplifying practices and delivering great customer outcomes

  • Provide customers with effective, value-added solutions whilst managing potential risks and applying financial analysis to identify key insights


Role Location: Auckland South

Role Type: Permanent, Fulltime

What will you bring?

To grow and be successful in this role, you will ideally bring the following:


  • Proven experience in relationship management, business development, portfolio and/or account management

  • Previous experience in banking/financial/accounting, or relevant business experience would be beneficial, but not essential

  • Confident relationship building skills in networking, negotiating and influencing to enhance customer relationships, and growth in portfolios

  • An analytical and growth mind set, with experience in evaluating financial accounts, budgets and cash-flow

  • Expertise translating information into insights

  • Ability to be proactive, approach challenges with a ‘can-do’ attitude, and act decisively with information on hand

So, why join us?

There’s something special about being part of ANZ.  From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers. ANZ’s Business team is a skilled team of specialists helping customers start, run, and grow their business by providing tailored solutions, the latest business insights, and industry expertise.  The team has a presence throughout New Zealand with valuable connections to key industry players and access to other specialists across ANZ’s international network.



But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.


We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.


You’ll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.


To find out more about working at ANZ or to view other opportunities visit

Job Posting End Date

02/02/2023image, 11.59pm, (Melbourne Australia)

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