Product Manager - Insurance

Req ID: 126043

Department: NZ PB Home Owners

Division: New Zealand

Location: Auckland

Ko Mātou – About Us

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Mō te tūranga - About the role

As a Product Manager – Insurance, you’ll play a key role in shaping and growing ANZ’s insurance portfolio, taking ownership of key insurance partner relationships and working across the bank to deliver strong customer and commercial outcomes.

You’ll turn strategy into action by developing and delivering business plans, identifying growth opportunities and improving our insurance propositions and customer experiences. You’ll also provide insurance expertise across ANZ and make sure our frontline teams have the tools and guidance they need to confidently support customers with their insurance needs.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent
Role Location: Auckland

Ka aha tō rā e kite ai? - What will your day look like?

As a Product Manager - Insurance, is a hands-on role where you’ll take ownership of key insurance partner relationships and help drive the performance and growth of ANZ’s insurance portfolio. Your responsibilities will include:

Manage insurance partner relationships and portfolio performance.
Getting involved with other third parties across the broader Home Owner customer journey, meaning you have the ability to impact broader than just Insurance at times
Work with partners and internal teams to develop growth strategies and annual business plans that deliver great customer outcomes.
Use portfolio and customer insights to identify opportunities to grow and retain customers.
Provide insurance expertise and ensure products continue to meet regulatory and risk requirements.
Improve insurance propositions, processes and customer experiences while meeting ANZ’s risk, compliance, policy and operational requirements.
Support frontline teams with clear, fit-for-purpose guidance and act as an escalation point for product and service queries.

Ōu Pūkenga? - What will you bring?

To grow and be successful in this role, you will ideally bring the following:

Experience in insurance, financial services or a related industry.
Strong commercial judgement and the ability to understand portfolio performance.
Experience managing external partners and building strong stakeholder relationships.
A track record of taking ownership and delivering initiatives from idea through to implementation.
The ability to identify customer needs and turn insights into practical improvements.
Strong communication and influencing skills across a range of stakeholders

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

He aha te take e uru ai koe ki a mātou? - So, why join us?

From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.

We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.

Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support.

To find out more about working at ANZ visit https://www.anz.co.nz/careers/.You can apply for this role by visiting ANZ Careers and searching for reference number 126043.

Te Rā Ōtinga - Job Posting End Date

04/11/2026, 11.59pm, (NZST)