Ko Mātou – About Us

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers

Mō te tūranga - About the role

As a Systems Analyst in our Business Support team, you’ll play a key role in helping to undertake reporting and analysis for key metrics and operating reports across Customer Service Operation and contribute to the development and delivery of the technology roadmap, including on-going support of key systems and VBA supported tools and access databases.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: 12 month Fixed Term Contract
Role Location: Auckland or Wellington
Work Hours: Monday to Friday 8:30am - 5:00pm

Ka aha tō rā e kite ai? - What will your day look like

The Systems Analyst will be developing solutions and applications that are robust, fault free and meet stakeholder needs using a range of best fit methodologies and applications within set timeframes.

As a Systems Analyst, you will:

•    Continually reporting and analysing data to optimise decisions and strategies.
•    Delivering improvements and support for business unit tools and macros, including MS Access Databases. 
•    Directing, planning and co-ordinating control activities of the business to:
    - ensure adherence to Bank policies and procedures
    - meet customer expectations and maintain agreed service standards
•    Production of data for forums that monitor and review business performance 
•    Investigating data integrity issues, test assumptions and validate analytical results, ensuring accuracy and sensibility of findings. 
•    Develop and manage key stakeholder relationships with Technology, Risk and other Business Units along with active participation in Business Support team meetings.
 

Ōu Pūkenga? - What will you bring?

To grow and be successful in this role, You will need a good working knowledge of:

•    VB, VBA, SQL, advanced excel (macros),  
•    Database design and maintenance
•    MS Office applications, and 
•    Understanding of SDLC (Software Development Life Cycle).

And you will ideally bring the following:

•    Strong analytical skills
•    Able to use initiative. 
•    Be proactive by taking action and being persistent in addressing issues. 
•    Strong written and verbal communication skills
•    Strongly developed interpersonal skills with the ability to effectively communicate and influence stakeholders across both business and Technology
•    Understanding of the Customer Service Operation Business Units and their various functions 
•    Understanding of product, customers, channels and business

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

He aha te take e uru ai koe ki a mātou? - So, why join us?

From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.  

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.  

We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.    

At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.

Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support.  

To find out more about working at ANZ visit https://www.anz.co.nz/careers/.You can apply for this role by visiting ANZ Careers and searching for reference number 83389.

Te Rā Ōtinga - Job Posting End Date

Monday 10th February, 11.59pm, NZ time