Broker Manager, Portfolio - Business & Private Bank - Adelaide or Perth location
Broker Manager, Portfolio - Business & Private Bank - Adelaide or Perth location
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
Join Business & Private Bank and help deliver our growth ambitions by backing Australian businesses and private clients with the insights, solutions and support they need to move forward. We play a critical role in delivering the ANZ 2030 Strategy and you’ll be part of a team guided by our values to put customers first, deliver with excellence, own the outcome and work as one.
Our Commercial Broker & Origination team is a critical part of the strategy, dedicated to acquisition, so ANZ can support even more customers starting, growing or running their business.
About the Role
This role sits within the Broker Partnerships Portfolio team in Commercial Broker & Origination, dedicated to driving higher engagement from less active brokers, primarily through digital channels. The role also focuses on educating brokers on ANZ’s products, policies, and processes, and delivering national webinars and supporting statewide broker events.
Role Type: Permanent, full time
Role Location: ANZ Adelaide or Perth head office locations – open to both locations
What will your day look like?
This role is accountable for:
- Delivering commercial settlements from accredited Brokers
- Ongoing management of a portfolio of less active Brokers
- Lifting engagement across key internal and external stakeholders including Brokers, Aggregators, Bankers & Sales Leaders
- Proactive business development activity in line with structured calling strategy to drive growth
- Improving referral and sales volumes from a portfolio of Brokers
- Maintaining compliance requirements in terms of Accreditation, Commission, Onboarding and Offboarding processes
- Driving best practices and adhering to non-financial risk (NFR) priorities
- Instilling a customer centric approach in every Broker conversation
- Moving at pace and maintaining a consistent operating rhythm across the team
- Educating & upskilling brokers on ANZ’s policies and processes
- Co-ordinating and hosting monthly national Broker webinars
- Supporting the organisation and preparation of content for statewide Broker events
- Collaborating with Senior Broker Managers to ensure alignment with local Broker strategies and consistent engagement with internal and external stakeholders
- Support Broker referred commercial opportunities via digital channels.
What will you bring?
Critical knowledge, skills and experience this role requires are:
- Business Development: Partnering with Brokers and Aggregators to build relationships and uncover opportunities to drive commercial value.
- Relationship Management: Building, maintaining and influencing relationships to achieve mutually beneficial outcomes.
- Strong knowledge of Commercial lending and the Commercial Broker industry; ability to workshop with Brokers and Bankers across commercial and asset finance transactions.
- The ability to provide tailored solutions by understanding the customers holistic banking needs and recommending relevant products and services that meet those needs.
- Credit assessment and management: Assessing, advising and monitoring a customer's credit worthiness, credit risk and suitable credit structuring options based on internal credit policies, guidelines, scoring models and/or applying judgement based on prior experience and knowledge.
- Stakeholder management: The ability to identify, understand and anticipate stakeholder needs, navigate competing priorities and foster collaboration to achieve shared objectives.
- Influencing and Negotiation: Demonstrated ability to engage, influence and gain commitment from internal and external stakeholders to drive outcomes, overcome barriers and deliver commercial objectives.
- Strategic Planning and Execution: The ability to plan, prioritise and coordinate activities to deliver business outcomes and strategic objectives. This includes identifying, tracking and resolving dependencies while considering impacts across people, processes and technology to drive effective execution.
- Risk and Compliance Management: Demonstrated understanding of risk and regulatory requirements, including Non-Financial Risk (NFR), conduct risk and well-managed sales practices. Ability to support compliant broker onboarding, ongoing portfolio management and broker offboarding in accordance with ANZ policies, industry standards and regulatory obligations.
We understand that not every candidate will meet all criteria listed. If you bring relevant experience, transferable skills, and a strong desire to learn, we encourage you to apply. We're looking for individuals with a growth mindset who are eager to contribute, develop, and shape the future success of this role.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.
To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 119001.
Job Posting End Date
16/07/2026 11.59pm, (Melbourne Australia)