Applicant and candidate privacy statement

This applicant and candidate privacy statement (Privacy Statement) explains the approach adopted by Australian and New Zealand Banking Group Ltd ABN 11 005 357 522, of Level 9, 833 Collins Street, Docklands, Victoria, Australia 3088 including its branch office in Seoul, South Korea (ANZ) and any third parties that support processes involving the collection and handling of your personal information.

At ANZ we abide by the privacy laws in the countries in which we operate. The privacy laws in these countries affect how we collect and use any personal information you provide about yourself and your referees. We may collect and administer information about you because we are required to or authorised by law.

If you are located in South Korea, please also refer to the section Written Consent in relation to the Collection, Use, and Provision of Personal Information below which provides you with further specific information in accordance with South Korean data protection laws.

ANZ and your privacy

This website is maintained under an agreement between ANZ and its external service providers.  The website facilitates our candidate application process by collecting and passing the information you provide through this website to ANZ, ANZ members and third parties who assist in the evaluation of candidates.

What personal information do we collect and hold?

We will collect and retain the following types of information about you:

  • information to identify you such as your full name, title, date of birth and nationality
  • your contact details including telephone number(s), postal and email addresses;
  • your resume, work history and references from your previous employer(s);
  • details of your professional activities and interests;
  • details of your education, qualifications and references from your institutions of study;
  • your interests and extra-curricular activities;
  • information you have publicly shared on social media (such as LinkedIn); and
  • other information needed to evaluate your suitability for a position including information which you provide through this website.

We may also collect special categories of data such as:

  • information about your cultural or ethnic origin (optional) to monitor the bank's compliance with equal opportunities legislation; and
  • information concerning your health and medical conditions (for example, where required to make reasonable adjustments to your working conditions or environment).

How we collect your personal information

We collect and retain your personal information in several ways, for example

  • when you provide your personal data via application forms, resumes and covering letters, update your profile through this website, speak via telephone or use video recorded interviews etc;
  • from third parties, for example your previous or current employers, to verify details about you and/or your application to work for us; and
  • in various other ways you interact with us during the recruitment process.

We also proactively look for great talent to become part of our team through referrals and by using career profiles and contact information on publicly available websites like 'LinkedIn'.

How we use your personal information

The purposes for which we will use personal data we collect in connection with your application and your potential employment or other engagements with us include:

  • administering your job application, including assessing your suitability for the role, and where relevant, offering you a job with us;
  • ensuring compliance with our legal and regulatory obligations by carrying out due diligence checks on you, including checking references in relation to your education and your employment history.

ANZ or authorised third parties may share your personal information to assess your suitability as an employee or contractor.

Where your personal information is shared with non-ANZ entities, we will seek to ensure that the information is held, used or disclosed consistently with the applicable privacy laws and codes.

We may retain your information to assess your potential suitability for future job opportunities. We may contact you from time to time about opportunities. You can advise us if you no longer wish to be contacted.

Disclosure of your personal information

ANZ may share your information, including information we receive through the recruitment process, with overseas organisations. The most common reason for disclosure is because some of our ANZ members are located overseas and are contracted to support operational teams on our behalf.   We only disclose your information to these organisations when it is necessary for the services they provide to ANZ. Services include but are not limited to:

  • managing the application and applicant's interaction with ANZ;
  • verifying an applicant’s background and/or qualification based on information supplied;
  • assessing an applicant’s competency and/or interviewing an applicant.

These overseas organisations are in the following countries:

  • Australia
  • The Philippines
  • China
  • India
  • Fiji
  • New Zealand

ANZ may also use other offshore service providers to help with our recruitment or candidate sourcing. For example, certain positions require psychometric assessment and ANZ may use a third party to complete the task with your consent. ANZ uses external service providers based in the USA, Asia, and Europe to help us manage your application and we will therefore need to send your information to an administrator with processing and/or data storage facilities in these locations.

The above is not a complete list of the countries to which your information may be disclosed when applying for a role. It may require ANZ to disclose your information overseas and the countries to which we may disclose your information will depend on the circumstances but will still relate to the purpose of assessing your application.

When doing so we will comply with applicable data privacy requirements and take appropriate safeguards to ensure the security and integrity of your personal data.

Taking care of your personal information

We store information in different ways, including in paper and electronic form. The security of your personal information is important to us and we take reasonable steps to protect it from misuse, interference and loss, and from unauthorised access, modification or disclosure.

How long do we store your personal information

Your personal data will be deleted when it is no longer reasonably required for the purposes described above, or you withdraw your consent (where applicable) and we are not legally required or otherwise permitted to continue storing such data as per retention requirements of your location.

Correcting and accessing your personal information

We encourage you to help us keep your personal information accurate, complete and current by updating your profile via the 'applicant login page'.

Contact us if you think there is something wrong with the information we hold about you and we’ll try to correct it. We’ll try and help where we can and if we can not we will let you know in writing.

You have a right to request access to the information ANZ holds about you, to seek correction or deletion of your information, and to lodge a complaint if you have concerns about how ANZ has managed your information. If you have any questions or would like to exercise any rights under applicable privacy laws in the countries in which we operate, please contact us using the following email address: globalrecruitmentservices@anz.com

Your personal information and privacy

This statement applies to all applicants for an employment or contract position, referees, and potential candidates ANZ has contacted.

By clicking 'Accept' on the Privacy Statement you provide consent for ANZ to collect and use your personal information in accordance with the guidance provided in this Privacy Statement, and the collection, use, processing and provision to third parties, of your personal information for the purposes described in all of sections 1, 2 and 3 of the Written Consent in relation to the Collection, Use, and Provision of Personal Information below.

What if you do not want to provide us with your personal information?

You may choose not to provide your personal information to ANZ by selecting 'Decline'. If you click ‘Decline’ you are declining to provide consent for ANZ to collect and use your personal information in accordance with the guidance provided in this Privacy Statement, and declining the collection, use, processing and provision to third parties, of your personal information for the purposes described in all of sections 1, 2 and 3 of the Written Consent in relation to the Collection, Use, and Provision of Personal Information below. If we cannot obtain the personal information we need we may be unable to create your account and candidate profile or to progress or administer your application or contact you if a suitable opportunity is identified in the future.

Consent in relation to the Collection, Use, and Provision of Personal Information

1. Collection, Use and processing of Personal Information

Recipients

  • Australian and New Zealand Banking Group

Purpose of Collection and Use

  • Administering your job application, including assessing your suitability for the role, and where relevant, offering you a job with us;
  • Ensuring compliance with our legal and regulatory obligations by carrying out due diligence checks on you, including checking references in relation to your education and your employment history;
  • Assessing your potential suitability for future job opportunities.

Items to Collect and Use

  • Information to identify you such as your full name, title, date of birth and nationality
  • Your contact details including telephone number(s), postal and email addresses;
  • Your resume, work history and references from your previous employer(s);
  • Details of your professional activities and interests;
  • Details of your education, qualifications and references from your institutions of study;
  • Your interests and extra-curricular activities;
  • Information you have publicly shared on social media (such as LinkedIn); and
  • Other information needed to evaluate your suitability for a position including information which you provide through this website.

Period of Retention and Use

  • Your data will be held and used by the recipient until when it is no longer reasonably required for the purposes described above, or you withdraw your consent (where applicable) and the recipient is not legally required or otherwise permitted to continue storing such data as per retention requirements of your location.

You have the right to refuse the processing of your personal information, but, be advised that if you refuse, we may be unable to progress or administer your application or contact you if a suitable opportunity is identified in the future.

2. Consent to Processing Sensitive Information

Recipients

  • Australian and New Zealand Banking Group

Purpose of Collection

  • Administering your job application, including assessing your suitability for the role, and where relevant, offering you a job with us;
  • Ensuring compliance with our legal and regulatory obligations by carrying out due diligence checks on you, including checking references in relation to your education and your employment history;
  • Assessing your potential suitability for future job opportunities;
  • Monitoring the bank's compliance with equal opportunities legislation;

Items to Collect

  • Information about your cultural or ethnic origin
  • Information concerning your health and medical conditions (for example, where required to make reasonable adjustments to your working conditions or environment)

Period of Retention and Use

  • Your data will be held and used by the recipient until when it is no longer reasonably required for the purposes described above, or you withdraw your consent (where applicable) and the recipient is not legally required or otherwise permitted to continue storing such data as per retention requirements of your location.

You have the right to refuse the processing of your sensitive information, but, be advised that if you refuse, we may be unable to progress or administer your application or contact you if a suitable opportunity is identified in the future.

3. Provision of Personal Information to Third Parties (including overseas)

Third-Party Recipients

Overseas members of the ANZ group that conduct operational and technology service functions on behalf of ANZ and its overseas branches, including:

  • ANZ Support Services India Private Limited (India)
  • ANZ Operations and Technology Private Limited (India)
  • ANZ Global Services and Operations (Manila), Inc. (The Philippines)
  • ANZ Pacific Operations Limited (Fiji)
  • ANZ Global Services and Operations (Chengdu) Company Limited (China)

Purpose of Use of Third-Party Recipients

  • Providing to service providers to perform and/or support some functions on our behalf including but not limited to (i) managing the application and your interaction with the Group, (ii) verifying your background and/or qualification based on information supplied and (iii) assessing your application and competency and/or interviewing you
  • Helping with our recruitment or candidate sourcing

Items to Provide to Third-Party Recipients

  • Information to identify you such as your full name, title, date of birth and nationality
  • Your contact details including telephone number(s), postal and email addresses;
  • Your resume, work history and references from your previous employer(s);
  • Details of your professional activities and interests;
  • Details of your education, qualifications and references from your institutions of study;
  • Your interests and extra-curricular activities;
  • Information you have publicly shared on social media (such as LinkedIn); and
  • Other information needed to evaluate your suitability for a position including information which you provide through this website

Period of Retention and Use

  • Your data will be held and used by the recipient until when it is no longer reasonably required for the purposes described above, or you withdraw your consent (where applicable) and the recipient is not legally required or otherwise permitted to continue storing such data as per retention requirements of your location.

You have the right to refuse the providing your information to a third party, but, be advised that if you refuse, we may be unable to progress or administer your application or contact you if a suitable opportunity is identified in the future.